Previous incidents

October 2021
Oct 25, 2021
1 incident

TNT Manifesting Failures

Degraded

Resolved Oct 25 at 06:14pm AEDT

This incident has been resolved.

1 previous update

Oct 22, 2021
1 incident

XL Express manifesting errors

Degraded

Resolved Oct 22 at 04:18pm AEDT

This has been resolved

1 previous update

Oct 21, 2021
2 incidents

Startrack Pickup issues - TWU Strike

Degraded

Resolved Oct 25 at 06:14pm AEDT

This incident has been resolved.

1 previous update

Manifesting Failures

Degraded

Resolved Oct 21 at 05:37pm AEDT

This incident has been resolved.

2 previous updates

Oct 13, 2021
1 incident

Toll Pickup Failures

Degraded

Resolved Oct 13 at 12:36pm AEDT

This incident has been resolved.

3 previous updates

Oct 09, 2021
1 incident

Startrack and Australia Post Pricing and Consigning Errors

Degraded

Resolved Oct 09 at 07:17am AEDT

Australia Post / Startrack system has returned to normal processes

2 previous updates

Oct 05, 2021
1 incident

Cope Manifesting Errors

Degraded

Resolved Oct 06 at 07:29am AEDT

This incident has been resolved

Cope had an outage yesterday that required a partial server restore to be undertaken.

Machship has successfully manifested consignments through to Cope this morning.

Any issues please contact support@machship.com

1 previous update

Oct 01, 2021
1 incident

MachShip Login issues

Degraded

Resolved Oct 01 at 05:26pm AEST

This incident has been resolved.

4 previous updates

September 2021
Sep 30, 2021
1 incident

TNT Manifest Error in VIC

Degraded

Resolved Oct 12 at 12:50pm AEDT

Carrier Update:

Victorian depots are now doing pick-ups.

Clients should now be able to book pickups and manifest.

2 previous updates

Sep 28, 2021
1 incident

Capital Transport Quoting Issues - Victoria

Degraded

Resolved Sep 29 at 07:08am AEST

This incident has been resolved.

2 previous updates

Sep 23, 2021
1 incident

CTI - Server Connection Error

Degraded

Resolved Sep 23 at 12:15pm AEST

This issue has now been resolved

2 previous updates

Sep 17, 2021
1 incident

Errors Manifesting Freight Assist Consignments

Degraded

Resolved Sep 17 at 03:45pm AEST

This incident has been resolved.

3 previous updates

Sep 06, 2021
2 incidents

Toll Pickup Booking Errors

Degraded

Resolved Sep 09 at 04:43pm AEST

Toll has advised that they believe that the issues that they have been having with their API are now resolved.

if you continue to get errors can you please contact us at support@machship.com

5 previous updates

Errors Manifesting Freight Assist Consignments

Degraded

Resolved Sep 06 at 05:09pm AEST

Freight Assist has confirmed that this issue is now resolved.

If you have changed you integration method for FAA please look to change this back to Freight Assist FTP integration

2 previous updates

Sep 03, 2021
2 incidents

Temporary suspension of Parcel Post collections in NSW, ACT & VIC - Australia...

Degraded

Resolved Sep 06 at 05:10pm AEST

This incident has been resolved.

1 previous update

Direct Freight Express - Server Connection Errors

Degraded

Resolved Sep 03 at 11:52am AEST

DFE has advised that these issues have now been fixed.

Clients are advised that they should now be able to successfully manifest through MachShip

1 previous update

August 2021
Aug 25, 2021
1 incident

Toll Pickup Issues

Degraded

Resolved Aug 28 at 02:39pm AEST

This incident has been resolved.

4 previous updates

Aug 24, 2021
3 incidents

TNT Pickup Errors Metro Sydney - Erskine Park Region

Degraded

Resolved Aug 27 at 11:14am AEST

This incident has been resolved.

1 previous update

VFS Server Errors - Preventing Manifesting for VFS Consignments

Degraded

Resolved Aug 24 at 11:21am AEST

VFS have confirmed that they have corrected the issues on their end.

Clients should now be able to successfully manifest in MachShip

1 previous update

Aussiefast Server Errors

Degraded

Resolved Aug 24 at 11:15am AEST

Aussiefast has confirmed that they had an issue with Telstra this morning and this has just been resolved.

Clients should be able to successfully manifest

1 previous update

Aug 23, 2021
1 incident

Toll Pickup Booking Errors

Degraded

Resolved Aug 25 at 08:32am AEST

Toll's IT Team has confirmed that the problems that have been plaguing Intermodal and Toll Tasmania over the last few days have been corrected.

They are also reporting that the intermittent issues that were affecting the Toll Priority and Toll Ipec divisions should now also be corrected

MachShip has witnessed successful manifests and pickup requests for all divisions this morning so encourage clients to revert to utilising the system to book in pickups from today.

If we see any further p...

11 previous updates

Aug 19, 2021
1 incident

Pickup Booking Errors from Sydney - TNT

Degraded

Resolved Aug 23 at 10:02am AEST

This incident has been resolved.

2 previous updates

Aug 17, 2021
1 incident

MyToll Pickups Errors

Degraded

Resolved Aug 18 at 07:17am AEST

This incident has been resolved.

3 previous updates

Aug 13, 2021
2 incidents

Startrack / Australia Post API Degradation - 13th August, 2021

Degraded

Resolved Aug 13 at 05:06pm AEST

Startrack has marked this issue as resolved

4 previous updates

MyToll Pickups Errors

Degraded

Resolved Aug 13 at 05:06pm AEST

Toll has resolved the issue on their end

2 previous updates

Aug 11, 2021
1 incident

TNT Manifesting issues

Degraded

Resolved Aug 12 at 11:02am AEST

TNT have confirmed this has been resolved

3 previous updates

Aug 10, 2021
1 incident

MachShip Issues

Degraded

Resolved Aug 10 at 03:13pm AEST

This incident has been resolved.

2 previous updates

Aug 09, 2021
2 incidents

Startrack / Australia Post issues

Degraded

Resolved Aug 09 at 07:57pm AEST

Startrack has declared this issue as resolved

7 previous updates

Startrack / Australia Post issues

Degraded

Resolved Aug 09 at 11:14am AEST

Startrack has confirmed this incident as resolved

1 previous update

Aug 03, 2021
1 incident

Australia Post / Startrack API non-responsive

Degraded

Resolved Aug 03 at 05:13pm AEST

Startrack / Australia Post have marked this issue are resolved

5 previous updates

Aug 02, 2021
1 incident

Issues Accessing MachShip

Degraded

Resolved Aug 02 at 05:59pm AEST

Earlier today MachShip experienced some core system connectivity issues with Azure which prevented MachShip from operating and accepting requests. The issue has been identified as a connectivity problem between TPG fixed-line users and Microsoft services which affected MachShip’s systems due to its hosting location. This issue was not a problem within the platform but rather a connectivity issue between disparate distributed systems that are involved in the larger MachShip infrastructure eco ...

5 previous updates