Previous incidents
TNT Manifesting Failures
Resolved Oct 25, 2021 at 7:14am UTC
This incident has been resolved.
1 previous update
XL Express manifesting errors
Resolved Oct 22, 2021 at 5:18am UTC
This has been resolved
1 previous update
Startrack Pickup issues - TWU Strike
Resolved Oct 25, 2021 at 7:14am UTC
This incident has been resolved.
1 previous update
Manifesting Failures
Resolved Oct 21, 2021 at 6:37am UTC
This incident has been resolved.
2 previous updates
Toll Pickup Failures
Resolved Oct 13, 2021 at 1:36am UTC
This incident has been resolved.
3 previous updates
Startrack and Australia Post Pricing and Consigning Errors
Resolved Oct 8, 2021 at 8:17pm UTC
Australia Post / Startrack system has returned to normal processes
2 previous updates
Cope Manifesting Errors
Resolved Oct 5, 2021 at 8:29pm UTC
This incident has been resolved
Cope had an outage yesterday that required a partial server restore to be undertaken.
Machship has successfully manifested consignments through to Cope this morning.
Any issues please contact support@machship.com
1 previous update
MachShip Login issues
Resolved Oct 1, 2021 at 7:26am UTC
This incident has been resolved.
4 previous updates
TNT Manifest Error in VIC
Resolved Oct 12, 2021 at 1:50am UTC
Carrier Update:
Victorian depots are now doing pick-ups.
Clients should now be able to book pickups and manifest.
2 previous updates
Capital Transport Quoting Issues - Victoria
Resolved Sep 28, 2021 at 9:08pm UTC
This incident has been resolved.
2 previous updates
CTI - Server Connection Error
Resolved Sep 23, 2021 at 2:15am UTC
This issue has now been resolved
2 previous updates
Errors Manifesting Freight Assist Consignments
Resolved Sep 17, 2021 at 5:45am UTC
This incident has been resolved.
3 previous updates
Toll Pickup Booking Errors
Resolved Sep 9, 2021 at 6:43am UTC
Toll has advised that they believe that the issues that they have been having with their API are now resolved.
if you continue to get errors can you please contact us at support@machship.com
5 previous updates
Errors Manifesting Freight Assist Consignments
Resolved Sep 6, 2021 at 7:09am UTC
Freight Assist has confirmed that this issue is now resolved.
If you have changed you integration method for FAA please look to change this back to Freight Assist FTP integration
2 previous updates
Temporary suspension of Parcel Post collections in NSW, ACT & VIC - Australia...
Resolved Sep 6, 2021 at 7:10am UTC
This incident has been resolved.
1 previous update
Direct Freight Express - Server Connection Errors
Resolved Sep 3, 2021 at 1:52am UTC
DFE has advised that these issues have now been fixed.
Clients are advised that they should now be able to successfully manifest through MachShip
1 previous update
Toll Pickup Issues
Resolved Aug 28, 2021 at 4:39am UTC
This incident has been resolved.
4 previous updates
TNT Pickup Errors Metro Sydney - Erskine Park Region
Resolved Aug 27, 2021 at 1:14am UTC
This incident has been resolved.
1 previous update
VFS Server Errors - Preventing Manifesting for VFS Consignments
Resolved Aug 24, 2021 at 1:21am UTC
VFS have confirmed that they have corrected the issues on their end.
Clients should now be able to successfully manifest in MachShip
1 previous update
Aussiefast Server Errors
Resolved Aug 24, 2021 at 1:15am UTC
Aussiefast has confirmed that they had an issue with Telstra this morning and this has just been resolved.
Clients should be able to successfully manifest
1 previous update
Toll Pickup Booking Errors
Resolved Aug 24, 2021 at 10:32pm UTC
Toll's IT Team has confirmed that the problems that have been plaguing Intermodal and Toll Tasmania over the last few days have been corrected.
They are also reporting that the intermittent issues that were affecting the Toll Priority and Toll Ipec divisions should now also be corrected
MachShip has witnessed successful manifests and pickup requests for all divisions this morning so encourage clients to revert to utilising the system to book in pickups from today.
If we see any further p...
11 previous updates
Pickup Booking Errors from Sydney - TNT
Resolved Aug 23, 2021 at 12:02am UTC
This incident has been resolved.
2 previous updates
MyToll Pickups Errors
Resolved Aug 17, 2021 at 9:17pm UTC
This incident has been resolved.
3 previous updates
Startrack / Australia Post API Degradation - 13th August, 2021
Resolved Aug 13, 2021 at 7:06am UTC
Startrack has marked this issue as resolved
4 previous updates
MyToll Pickups Errors
Resolved Aug 13, 2021 at 7:06am UTC
Toll has resolved the issue on their end
2 previous updates
TNT Manifesting issues
Resolved Aug 12, 2021 at 1:02am UTC
TNT have confirmed this has been resolved
3 previous updates
MachShip Issues
Resolved Aug 10, 2021 at 5:13am UTC
This incident has been resolved.
2 previous updates
Startrack / Australia Post issues
Resolved Aug 9, 2021 at 9:57am UTC
Startrack has declared this issue as resolved
7 previous updates
Startrack / Australia Post issues
Resolved Aug 9, 2021 at 1:14am UTC
Startrack has confirmed this incident as resolved
1 previous update
Australia Post / Startrack API non-responsive
Resolved Aug 3, 2021 at 7:13am UTC
Startrack / Australia Post have marked this issue are resolved
5 previous updates
Issues Accessing MachShip
Resolved Aug 2, 2021 at 7:59am UTC
Earlier today MachShip experienced some core system connectivity issues with Azure which prevented MachShip from operating and accepting requests. The issue has been identified as a connectivity problem between TPG fixed-line users and Microsoft services which affected MachShip’s systems due to its hosting location. This issue was not a problem within the platform but rather a connectivity issue between disparate distributed systems that are involved in the larger MachShip infrastructure eco ...
5 previous updates