Previous incidents

August 2025
Aug 22, 2025
2 incidents

Capital Transport Outage

Resolved Aug 22 at 05:27pm AEST

Update:
Carrier has confirmed issue is now resolved.
Clients should now be able to use/book with Capital Transport

MachShip will continue to monitor thru out the day.

Capital Transport Outage

Degraded

Created Aug 22 at 05:15pm AEST

Capital Transport is currently experiencing an outage.

Their team is investigating and will come back with updates shortly
During this period, clients will be unable to book with Capital Transport

Aug 18, 2025
3 incidents

Tamex Manifest Error

Degraded

Resolved Aug 19 at 03:42pm AEST

Update:

Certain adjustments were made to the whitelisted IP addresses. Clients may try again to manifest.

MachShip will continue to monitor the issue.

1 previous update

Labels and Documents printing with Blank Pages

Degraded

Resolved Aug 18 at 03:17pm AEST

This issue has been resolved

4 previous updates

Print Jobs failing

Degraded

Resolved Aug 18 at 12:44pm AEST

The issue of print jobs failing is resolved

If clients are still seeing printing failing please advise consignments to support@machship.com

1 previous update

Aug 13, 2025
1 incident

TNT API Pricing Issue

Degraded

Resolved Aug 13 at 01:50pm AEST

TNT has confirmed they had an outage earlier, and this is now fixed on their end. Clients should now be able to get pricing back with TNT.

MachShip will continue to monitor throughout the day.

1 previous update

Aug 11, 2025
1 incident

TNT Manifesting and Pricing Issue

Degraded

Resolved Aug 11 at 12:46pm AEST

We can see clients are now able to generate TNT cons and manifest.

MachShip will continue to monitor throughout the day.

1 previous update

Aug 06, 2025
1 incident

Australia Post / StarTrack - Shipping & Tracking API Outage

Degraded

Resolved Aug 06 at 02:20pm AEST

Australia Post / Startrack has now advised that the issue has been resolved.

MachShip will continue to monitor for the rest of the day.

2 previous updates

Aug 05, 2025
1 incident

Bonds Pricing Issue

Degraded

Resolved Aug 05 at 02:42pm AEST

Carrier has identified and fixed the issue. Pricing should now show for the carrier.

1 previous update

Aug 04, 2025
1 incident

Startrack and Australia Post API outage

Degraded

Resolved Aug 04 at 10:41am AEST

Startrack / Australia Post have now advised that the issue has been resolved

2 previous updates

July 2025
Jul 23, 2025
1 incident

TNT Manifest Issue

Degraded

Resolved Jul 23 at 02:07pm AEST

Update:

TNT advised that the issue is now fixed on their end and is back up and running.

Clients may now be able to book/manifest their cons with TNT.

MachShip will continue to monitor for the rest of the day.

2 previous updates

Jul 15, 2025
2 incidents

Centurion - Unable to Manifest Consignments

Degraded

Resolved Jul 15 at 11:58am AEST

Update:

Centurion has advised that the issue is now fixed on their end and is back up and running.

Clients may now be able to book/manifest their cons with Centurion.

MachShip will continue to monitor for the rest of the day.

1 previous update

MachShip System issues - 15/7/2025

Degraded

Resolved Jul 15 at 08:22am AEST

System stability and functionality will now have been returned

If further issues are found please contact support@machship.com

2 previous updates

Jul 11, 2025
1 incident

Australia Post International Booking Issues

Resolved Jul 11 at 03:41pm AEST

Resolved:
This is now fixed, and customers should be able to create international shipments.

The carrier is experiencing technical issues with international shipment creation.

They advised that they are working to resolve this problem and MachShip will continue to monitor and advise any updates once available.

Jul 03, 2025
1 incident

Freight Specialist Manifesting errors

Degraded

Resolved Jul 03 at 02:00pm AEST

The carrier has corrected things on their side and this is back up and running

1 previous update

Jul 01, 2025
1 incident

Northline Manifest Issue

Degraded

Resolved Jul 01 at 02:33pm AEST

Northline is now back up and running.

Clients should be able to proceed with manifesting cons with the carrier.

2 previous updates