MachShip Issue - No routes returning
Resolved
Mar 10, 2026 at 3:09am UTC
We have received confirmation that clients are now able to see routes returned.
MachShip team will continue to monitor.
Affected services
Updated
Mar 10, 2026 at 2:50am UTC
Update:
The team was able to identify the issue. Clients are encouraged to try again.
MachShip team is closely monitoring the issue.
Affected services
Created
Mar 10, 2026 at 2:15am UTC
MachShip has been informed by several clients that they are experiencing issues with obtaining routes, making bookings, or submitting consignments.
The team is currently investigating this matter with urgency and will provide updates as soon as more information becomes available.
Affected services