Maintenance
Upgrading routes for essential services
Resolved Mar 04, 2026 at 11:00am UTC
We will be performing a planned infrastructure upgrade to improve the reliability and resilience of essential services.
Brief interruptions may occur during the maintenance window.
Fusedship Maintenance
Resolved Mar 06, 2026 at 10:00am UTC
On March 6 we will be conducting an infrastructure migration on our integration layer, known as Fusedship.
Our outbound IP range will be updated to an IP in the range: 103.166.60.0/23
We are aligning the Fusedship platform to be within the same IP range as our core platform.
Action required:
Clients who have IP whitelisting enabled for the following IPs, must add this new IP range to their firewall or allow list to avoid any potential service disruption.
Current IPs:
13.238.140.139
13.210...
FusedShip Database Migration Maintenance
Resolved Mar 20, 2026 at 11:16am UTC
All works are now completed.
1 previous update
Scheduled Maintenance: Shopify Integration Upgrade
Maintenance Mar 24, 2026 at 10:00am UTC
Scheduled Maintenance: Shopify Integration Upgrade
Dear Valued Client,
We will be performing a scheduled upgrade to our Shopify integration on Monday, 23 March 2026, at 9:00 PM AEST.
What's Happening?
We are upgrading our Shopify integration to improve performance and ensure continued compatibility with Shopify's platform.
Expected Impact
We do not anticipate any issues, however there may be brief interruptions during the 1-hour maintenance window as changes are ...