On March 6 we will be conducting an infrastructure migration on our integration layer, known as Fusedship.

Our outbound IP range will be updated to an IP in the range: 103.166.60.0/23

We are aligning the Fusedship platform to be within the same IP range as our core platform.

Action required:
Clients who have IP whitelisting enabled for the following IPs, must add this new IP range to their firewall or allow list to avoid any potential service disruption.

Current IPs:
13.238.140.139
13.210.209.28

IMPACTS:
During this period clients that utilize any of our live pricing and order syncing integrations may experience an outage or degradation in performance.

Specific impacts are:
- Prices not returning, or returning more slowly, in the checkout for short periods
- Orders not syncing for short periods

When the migration is complete, all orders will be synced across to MachShip

If you are using a live pricing integration, it is recommended you implement alternative pricing during this period to ensure customers can still checkout.

Maintenance window:
  Date: March 6, 2026
  Time: 9:00 PM – 10 pm AEDT

Traffic will originate from the new IP range following the maintenance window.

Please reach out to our support team if you have any questions or require assistance.