Maintenance
Couriers Please: Planned API Maintenance – Wednesday 14th January 2026 | 6:00...
Resolved Jan 14, 2026 at 7:00am UTC
Couriers Please has advised MachShip of the following:
Please be advised that, during the following times, the Couriers Please customer-facing APIs may be impacted by an update to the Couriers Please Website
Wednesday the 14th of January from 6:00pm – 8:00pm AEST
What does this mean for customers during the planned system maintenance?
During the maintenance window, customers may not be able to connect to the APIs for a period of up to 5 minutes.
Customers may continue to use the APIs as ...
Network Maintenance
Resolved Jan 15, 2026 at 9:00am UTC
When
Commencing Thursday January 15, 2026 at 20:00 (UTC+11) until Thursday January 15, 2026 at 20:30 (UTC+11) MachShip will be undergoing planned maintenance.
MachShip will have intermittent connectivity during the maintenance period.
Why
There are several important networking changes that are being applied that uplifts the MachShip security posture.
Enhancements to the Web Application Firewall (WAF) will be applied.
Impact
There may be several, brief interruptions of between 30 seconds t...
Capital Transport Planned Outage Notification Server Migration - 16th January...
Resolved Jan 16, 2026 at 10:30am UTC
Capital Transport has advised of the below:
As part of the physical move of our Mulgrave (636 Wellington Road) data centre to Clayton (Nantilla Road), the servers will be migrated to Nantilla Road and be offline from 21:30 to 22:30 AEST Friday 16th January.
During this period, MachShip jobs will fail to book, track, and pricing won't return.
Border Express: System Outage Notification - Sat, 17-January 1.00pm-5.00pm AEDT
Resolved Jan 17, 2026 at 2:00am UTC
Please be advised that on Saturday the 17th, January 1.00pm-5.00pm AEDT, Border Express systems will be undergoing maintenance.
During the outage, you will experience intermittent disruptions to BEX Online and Web API.
Should you have any further questions related to this change, please contact integrations@borderexpress.com.au.
Capital Transport WA Server Upgrade - January 20, 2026 9:30pm AEDT
Resolved Jan 20, 2026 at 10:30am UTC
Capital Transport WA's system will be down from 9:30pm to 11:30pm AEDT 20/01/26.
During this period, clients will be unable to manifest and track consignments from or to WA.
If you have any questions, please contact the Capital Transport team.
MachShip Database Maintenance
Resolved Jan 23, 2026 at 12:00pm UTC
On Friday, January 23rd at 11:00PM (AEDT) MachShip will be undergoing database maintenance and MachShip will be unavailable during this time. We are expecting the maintenance window to be completed within 1 hour (Saturday, January 24th at 12:00AM (AEDT)).
These changes are required to provide better failover protections and resources for the demand and growth of the MachShip platform.
If you have any queries, please reach out to support@machship.com.
Border Express: System Outage Notif - Sat, 24-January 1.00pm-5.00pm AEDT
Resolved Jan 24, 2026 at 2:00am UTC
Please be advised that on Saturday the 24th, January 1.00pm-5.00pm AEDT Border Express systems will be undergoing maintenance.
During the outage, you will experience intermittent disruptions via their BEX Online and Web API.
Should you have any further questions related to this, please contact integrations@borderexpress.com.au.
Team Global Express - MyTeamGE Portal & API Service Outage | 30 January to 31...
Resolved Jan 30, 2026 at 11:00am UTC
Team Global Express will conduct a planned system upgrade, which will require a temporary outage of MyTeamGE and API services. During this period, access to these platforms will be unavailable. We recommend completing any critical tasks before the planned outage.
Should you have any questions or require assistance, please don’t hesitate to contact their support team at etrade@teamglobalexp.com
During the outage, clients may encounter issues with booking, manifesting, and tracking in MachShip.
Fusedship Upgrade
Resolved Feb 13, 2026 at 10:00am UTC
We're conducting scheduled maintenance to enhance our platform infrastructure. You may experience brief service interruptions during this period.
FedEx (TNT) Planned Outage - Saturday 14th Feb
Resolved Feb 14, 2026 at 7:30am UTC
FedEx (TNT) have advised that they will be undertaking a maintenance from 630pm till 10pm 14/2/2026
During this period there will be failures for
Shipment creation and consignment booking
Pickup booking requests
Tracking updates
Proof of Delivery (POD) retrieval
Label generation
API access for these services
We recommend avoiding manifesting FedEx (TNT) shipments during the maintenance period to prevent any processing delays.
Once this period has finished manifesting can occur
Upgrading routes for essential services
Resolved Mar 4, 2026 at 11:00am UTC
We will be performing a planned infrastructure upgrade to improve the reliability and resilience of essential services.
Brief interruptions may occur during the maintenance window.
Fusedship Maintenance
Resolved Mar 6, 2026 at 10:00am UTC
On March 6 we will be conducting an infrastructure migration on our integration layer, known as Fusedship.
Our outbound IP range will be updated to an IP in the range: 103.166.60.0/23
We are aligning the Fusedship platform to be within the same IP range as our core platform.
Action required:
Clients who have IP whitelisting enabled for the following IPs, must add this new IP range to their firewall or allow list to avoid any potential service disruption.
Current IPs:
13.238.140.139
13.210...
FusedShip Database Migration Maintenance
Resolved Mar 20, 2026 at 11:16am UTC
All works are now completed.
1 previous update
Scheduled Maintenance: Shopify Integration Upgrade
Resolved Mar 24, 2026 at 10:00am UTC
Scheduled Maintenance: Shopify Integration Upgrade
Dear Valued Client,
We will be performing a scheduled upgrade to our Shopify integration on Monday, 23 March 2026, at 9:00 PM AEST.
What's Happening?
We are upgrading our Shopify integration to improve performance and ensure continued compatibility with Shopify's platform.
Expected Impact
We do not anticipate any issues, however there may be brief interruptions during the 1-hour maintenance window as changes are ...
Team Global Express - MyTeamGE Portal & API Service Outage | 27 March to 28 M...
Resolved Mar 27, 2026 at 11:00am UTC
Team Global Express will conduct a planned system upgrade, requiring a temporary outage of MyTeamGE and API services. During this period, access to these platforms will be unavailable, and we recommend completing any critical tasks before the planned outage.
During the outage, clients may encounter issues with booking, manifesting, and tracking in MachShip.