Maintenance

January 2026
Jan 14, 2026
1 maintenance

Couriers Please: Planned API Maintenance – Wednesday 14th January 2026 | 6:00...

Maintenance

Resolved Jan 14, 2026 at 7:00am UTC

Couriers Please has advised MachShip of the following:

Please be advised that, during the following times, the Couriers Please customer-facing APIs may be impacted by an update to the Couriers Please Website

Wednesday the 14th of January from 6:00pm – 8:00pm AEST

What does this mean for customers during the planned system maintenance?

During the maintenance window, customers may not be able to connect to the APIs for a period of up to 5 minutes.
Customers may continue to use the APIs as ...

Jan 15, 2026
1 maintenance

Network Maintenance

Maintenance

Resolved Jan 15, 2026 at 9:00am UTC

When
Commencing Thursday January 15, 2026 at 20:00 (UTC+11) until Thursday January 15, 2026 at 20:30 (UTC+11) MachShip will be undergoing planned maintenance.

MachShip will have intermittent connectivity during the maintenance period.

Why
There are several important networking changes that are being applied that uplifts the MachShip security posture.

Enhancements to the Web Application Firewall (WAF) will be applied.

Impact
There may be several, brief interruptions of between 30 seconds t...

Jan 16, 2026
1 maintenance

Capital Transport Planned Outage Notification Server Migration - 16th January...

Maintenance

Resolved Jan 16, 2026 at 10:30am UTC

Capital Transport has advised of the below:

As part of the physical move of our Mulgrave (636 Wellington Road) data centre to Clayton (Nantilla Road), the servers will be migrated to Nantilla Road and be offline from 21:30 to 22:30 AEST Friday 16th January.

During this period, MachShip jobs will fail to book, track, and pricing won't return.

Jan 17, 2026
1 maintenance

Border Express: System Outage Notification - Sat, 17-January 1.00pm-5.00pm AEDT

Maintenance

Resolved Jan 17, 2026 at 2:00am UTC

Please be advised that on Saturday the 17th, January 1.00pm-5.00pm AEDT, Border Express systems will be undergoing maintenance.

During the outage, you will experience intermittent disruptions to BEX Online and Web API.

Should you have any further questions related to this change, please contact integrations@borderexpress.com.au.

Jan 20, 2026
1 maintenance

Capital Transport WA Server Upgrade - January 20, 2026 9:30pm AEDT

Maintenance

Resolved Jan 20, 2026 at 10:30am UTC

Capital Transport WA's system will be down from 9:30pm to 11:30pm AEDT 20/01/26.

During this period, clients will be unable to manifest and track consignments from or to WA.

If you have any questions, please contact the Capital Transport team.

Jan 23, 2026
1 maintenance

MachShip Database Maintenance

Maintenance

Resolved Jan 23, 2026 at 12:00pm UTC

On Friday, January 23rd at 11:00PM (AEDT) MachShip will be undergoing database maintenance and MachShip will be unavailable during this time. We are expecting the maintenance window to be completed within 1 hour (Saturday, January 24th at 12:00AM (AEDT)).

These changes are required to provide better failover protections and resources for the demand and growth of the MachShip platform.

If you have any queries, please reach out to support@machship.com.

Jan 24, 2026
1 maintenance

Border Express: System Outage Notif - Sat, 24-January 1.00pm-5.00pm AEDT

Maintenance

Resolved Jan 24, 2026 at 2:00am UTC

Please be advised that on Saturday the 24th, January 1.00pm-5.00pm AEDT Border Express systems will be undergoing maintenance.

During the outage, you will experience intermittent disruptions via their BEX Online and Web API.

Should you have any further questions related to this, please contact integrations@borderexpress.com.au.

Jan 30, 2026
1 maintenance

Team Global Express - MyTeamGE Portal & API Service Outage | 30 January to 31...

Maintenance

Resolved Jan 30, 2026 at 11:00am UTC

Team Global Express will conduct a planned system upgrade, which will require a temporary outage of MyTeamGE and API services. During this period, access to these platforms will be unavailable. We recommend completing any critical tasks before the planned outage.

Should you have any questions or require assistance, please don’t hesitate to contact their support team at etrade@teamglobalexp.com

During the outage, clients may encounter issues with booking, manifesting, and tracking in MachShip.

March 2026
Mar 04, 2026
1 maintenance

Upgrading routes for essential services

Maintenance

Resolved Mar 4, 2026 at 11:00am UTC

We will be performing a planned infrastructure upgrade to improve the reliability and resilience of essential services.

Brief interruptions may occur during the maintenance window.

Mar 06, 2026
1 maintenance

Fusedship Maintenance

Maintenance

Resolved Mar 6, 2026 at 10:00am UTC

On March 6 we will be conducting an infrastructure migration on our integration layer, known as Fusedship.

Our outbound IP range will be updated to an IP in the range: 103.166.60.0/23

We are aligning the Fusedship platform to be within the same IP range as our core platform.

Action required:
Clients who have IP whitelisting enabled for the following IPs, must add this new IP range to their firewall or allow list to avoid any potential service disruption.

Current IPs:
13.238.140.139
13.210...

Mar 20, 2026
1 maintenance

FusedShip Database Migration Maintenance

Maintenance

Resolved Mar 20, 2026 at 11:16am UTC

All works are now completed.

1 previous update

Mar 24, 2026
1 maintenance

Scheduled Maintenance: Shopify Integration Upgrade

Maintenance

Resolved Mar 24, 2026 at 10:00am UTC

Scheduled Maintenance: Shopify Integration Upgrade

Dear Valued Client,

We will be performing a scheduled upgrade to our Shopify integration on Monday, 23 March 2026, at 9:00 PM AEST.


What's Happening?

We are upgrading our Shopify integration to improve performance and ensure continued compatibility with Shopify's platform.


Expected Impact

We do not anticipate any issues, however there may be brief interruptions during the 1-hour maintenance window as changes are ...

Mar 27, 2026
1 maintenance

Team Global Express - MyTeamGE Portal & API Service Outage | 27 March to 28 M...

Maintenance

Resolved Mar 27, 2026 at 11:00am UTC

Team Global Express will conduct a planned system upgrade, requiring a temporary outage of MyTeamGE and API services. During this period, access to these platforms will be unavailable, and we recommend completing any critical tasks before the planned outage.

During the outage, clients may encounter issues with booking, manifesting, and tracking in MachShip.