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Degraded

FTP Carriers Manifest Issue

Mar 11 at 10:50am AEDT
Affected services
MachShip Carriers

Resolved
Mar 11 at 12:56pm AEDT

Verified customers can now manifest cons.
MachShip will continue to monitor until EOD.

Updated
Mar 11 at 12:13pm AEDT

Update:
MachShip can now connect to the carrier's FTP server.

Clients can now retry to manifest their cons.

MachShip will continue to monitor throughout the day.

Updated
Mar 11 at 11:46am AEDT

Update:
Email has been sent to Transvirtual to confirm any server issue affecting MachShip to connect to their system.

Clients are still unable to manifest cons.

MachShip is continuously monitoring and coordinating this with the respective teams. Further updates to follow.

Updated
Mar 11 at 11:29am AEDT

Update:
Intermittent issue connecting to FTP integrated carriers.

Clients may retry to manifest their cons.

MachShip is further validating on the connection issue and will advise once any info. is available.

Created
Mar 11 at 10:50am AEDT

Customers are unable to manifest cons to carriers integrated via FTP.

MachShip has been made aware of the issue and is further looking into this with High Priority.
Updates to follow.