Previous incidents
Aussiefast Manifesting Errors
Resolved Jan 31, 2022 at 3:02am UTC
This incident has now been resolved.
Clients should be able to successfully manifest through consignments for Aussiefast
4 previous updates
Australia Post and StarTrack intermittent pricing and consignment creation er...
Resolved Jan 27, 2022 at 11:50pm UTC
This incident has been resolved.
2 previous updates
Northline Manifesting Errors
Resolved Jan 24, 2022 at 1:44am UTC
Connection to Northline's FTP server has been re-established.
Clients should be able to now manifest
2 previous updates
Startrack Con Pickup Issue
Resolved Jan 11, 2022 at 10:33pm UTC
As per confirmation, StarTrack Pickup Booking Service issue is now fixed and clients are now able to book a pickup.
3 previous updates
Toll Pickup Booking Failures
Resolved Jan 4, 2022 at 4:30am UTC
As per confirmation from Toll Team:
They have notified that TOLL legacy authentication issue has been remediated and Clients should now be able to book a pickup to the Toll system accordingly.
MachShip will continue to monitor and refer back if any further issues come up.
2 previous updates
TNT Pickup booking failure
Resolved Jan 7, 2022 at 5:18am UTC
This incident has been resolved.
2 previous updates
TNT Manifest Error in SYD
Resolved Jan 7, 2022 at 5:18am UTC
This incident has been resolved.
1 previous update
Login issues
Resolved Dec 16, 2021 at 3:27am UTC
Login to the MachShip platform is now functioning normally
3 previous updates
Login issues to MachShip
Resolved Dec 1, 2021 at 3:07am UTC
This incident has been resolved.
2 previous updates
First Express Couriers Outage
Resolved Nov 26, 2021 at 3:30am UTC
This issue has been resolved and First Express will now return
1 previous update
TNT Pickup Failures
Resolved Nov 25, 2021 at 10:01pm UTC
This incident has been resolved.
2 previous updates
Team Transport - API Outage - effecting Quoting, Booking and Tracking
Resolved Nov 19, 2021 at 1:32am UTC
This incident has been resolved.
2 previous updates
MachShip Issues
Resolved Nov 18, 2021 at 7:24am UTC
This issue was caused by MachShip’s login reliance on an Azure product called Azure Active Directory B2C which became unavailable for a few hours yesterday due to some upstream technical issues on Microsoft’s side. Azure Active Directory B2C was introduced to the MachShip platform earlier this year to help continually improve security and user management within the MachShip platform. Since rollout, we have experienced a handful of outages caused by this product and we are actively looking for...
9 previous updates
Northline Manifest Failures
Resolved Nov 15, 2021 at 7:04am UTC
This incident has been resolved.
2 previous updates
CTI Interstate manifest Failures
Resolved Nov 4, 2021 at 12:23am UTC
This has now been fixed
1 previous update