Previous incidents

January 2022
Jan 31, 2022
1 incident

Aussiefast Manifesting Errors

Degraded

Resolved Jan 31 at 02:02pm AEDT

This incident has now been resolved.

Clients should be able to successfully manifest through consignments for Aussiefast

4 previous updates

Jan 28, 2022
1 incident

Australia Post and StarTrack intermittent pricing and consignment creation er...

Degraded

Resolved Jan 28 at 10:50am AEDT

This incident has been resolved.

2 previous updates

Jan 24, 2022
1 incident

Northline Manifesting Errors

Degraded

Resolved Jan 24 at 12:44pm AEDT

Connection to Northline's FTP server has been re-established.

Clients should be able to now manifest

2 previous updates

Jan 11, 2022
1 incident

Startrack Con Pickup Issue

Degraded

Resolved Jan 12 at 09:33am AEDT

As per confirmation, StarTrack Pickup Booking Service issue is now fixed and clients are now able to book a pickup.

3 previous updates

Jan 04, 2022
1 incident

Toll Pickup Booking Failures

Degraded

Resolved Jan 04 at 03:30pm AEDT

As per confirmation from Toll Team:
They have notified that TOLL legacy authentication issue has been remediated and Clients should now be able to book a pickup to the Toll system accordingly.

MachShip will continue to monitor and refer back if any further issues come up.

2 previous updates

December 2021
Dec 22, 2021
1 incident

TNT Pickup booking failure

Degraded

Resolved Jan 07 at 04:18pm AEDT

This incident has been resolved.

2 previous updates

Dec 16, 2021
2 incidents

TNT Manifest Error in SYD

Degraded

Resolved Jan 07 at 04:18pm AEDT

This incident has been resolved.

1 previous update

Login issues

Degraded

Resolved Dec 16 at 02:27pm AEDT

Login to the MachShip platform is now functioning normally

3 previous updates

Dec 01, 2021
1 incident

Login issues to MachShip

Degraded

Resolved Dec 01 at 02:07pm AEDT

This incident has been resolved.

2 previous updates

November 2021
Nov 26, 2021
1 incident

First Express Couriers Outage

Degraded

Resolved Nov 26 at 02:30pm AEDT

This issue has been resolved and First Express will now return

1 previous update

Nov 22, 2021
1 incident

TNT Pickup Failures

Degraded

Resolved Nov 26 at 09:01am AEDT

This incident has been resolved.

2 previous updates

Nov 19, 2021
1 incident

Team Transport - API Outage - effecting Quoting, Booking and Tracking

Degraded

Resolved Nov 19 at 12:32pm AEDT

This incident has been resolved.

2 previous updates

Nov 17, 2021
1 incident

MachShip Issues

Degraded

Resolved Nov 18 at 06:24pm AEDT

This issue was caused by MachShip’s login reliance on an Azure product called Azure Active Directory B2C which became unavailable for a few hours yesterday due to some upstream technical issues on Microsoft’s side. Azure Active Directory B2C was introduced to the MachShip platform earlier this year to help continually improve security and user management within the MachShip platform. Since rollout, we have experienced a handful of outages caused by this product and we are actively looking for...

9 previous updates

Nov 15, 2021
1 incident

Northline Manifest Failures

Degraded

Resolved Nov 15 at 06:04pm AEDT

This incident has been resolved.

2 previous updates

Nov 04, 2021
1 incident

CTI Interstate manifest Failures

Degraded

Resolved Nov 04 at 11:23am AEDT

This has now been fixed

1 previous update