This incident has been resolved.

Toll are currently having issues receiving pickups.

This has been raised with them and MachShip will advise as information becomes available

Toll has confirmed that between 9 am and 10 am this morning there was an incident that caused issues connecting to their API.

They have confirmed that this could cause intermittent outages over the coming period but at this point in time the system is stable and booking in pickups

Toll has advised that this is an issue within their systems and they are investigating the cause.

Clients will need to revert to manifesting consignments with the Pickup option set to No and look to manually book in collections until this is resolved.

MachShip will continue to provide updates as they are made available.

In the last 15 minutes, MachShip has once again begun seeing errors from the Toll Pickups API.

We have re-raised the issues with the Toll Team and we will continue to advise as information becomes available.