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Degraded

Australia Post / Startrack API non-responsive

Aug 3, 2021 at 5:53am UTC
Affected services
MachShip Carriers

Resolved
Aug 3, 2021 at 7:13am UTC

Startrack / Australia Post have marked this issue are resolved

Updated
Aug 3, 2021 at 6:36am UTC

Update from Startrack / Australia Post

A fix has been implemented and we are monitoring the results.

Our APIs have been operational since 16:12PM AEST.

Updated
Aug 3, 2021 at 6:29am UTC

It does appear that prices, tracking and manifesting will now be returning in MachShip.

We have yet to receive confirmation from Startrack that this issue has been fixed though.

We will update you as they provide information through to us

Updated
Aug 3, 2021 at 6:02am UTC

Latest Update from Startrack at 4pm

An update has been posted
We are continuing to investigate this issue.

Updated
Aug 3, 2021 at 5:56am UTC

Startrack has identified an issue and are responding with updates through the ticket below:

https://status.developers.auspost.com.au/incidents/5pfrnq52srbh

We will advise as information becomes available

Created
Aug 3, 2021 at 5:53am UTC

Currently, clients will be facing problems requesting pricing and manifesting with Australia Post and Startrack

We have lodged a ticket with their team and will advise as information becomes available