Previous incidents

July 2022
Jul 20, 2022
1 incident

Allied Express Server Down

Degraded

Resolved Jul 20 at 03:11pm AEST

This has been confirmed as resolved by Allied Express Team.
Confirmed server is now back up and running.

Clients should now be able to proceed booking cons with Allied Express.

1 previous update

Jul 06, 2022
1 incident

Capital Transport Pricing

Degraded

Resolved Jul 06 at 01:47pm AEST

This has been fixed and pricing will now return successfully for Capital Transport

1 previous update

Jul 04, 2022
1 incident

Gold Tiger Manifesting Errors

Degraded

Resolved Jul 04 at 08:29am AEST

Gold Tiger have resolved the issues on their end

Customers should now be able to successfully manifest Gold Tiger consignments

1 previous update

June 2022
Jun 30, 2022
1 incident

Bonds Transport - System Errors

Degraded

Resolved Jun 30 at 08:45am AEST

Bonds has resolved this issue

1 previous update

Jun 27, 2022
1 incident

Toll Express and Toll Tasmania Manifest Errors

Degraded

Resolved Jun 27 at 11:04am AEST

Toll has advised that this issue is now resolved

1 previous update

Jun 20, 2022
1 incident

CTI Xpress - Server Outage

Degraded

Resolved Jun 20 at 11:56am AEST

This has been fixed by CTI

1 previous update

Jun 16, 2022
1 incident

Capital Transport Booking Failures

Degraded

Resolved Jun 16 at 03:47pm AEST

This is now fixed.

Clients should now successfully be able to manifest cons.

MachShip will continue to monitor throughout the day.
If you are continuing to see errors, please contact us at support@machship.com.

1 previous update

Jun 14, 2022
1 incident

BONDS Pricing Issue

Degraded

Resolved Jun 14 at 11:44am AEST

Carrier Update:
Our I.T. reported there was an unknown error from our system however, restarting the service appears to have fixed the problem.

Clients may now be able to get a return price for Bonds Transport upon consigning/quoting.

MachShip will continue to monitor throughout the day.
If you are continuing to see errors, please contact us at support@machship.com.

1 previous update

Jun 10, 2022
1 incident

GKR - Server Problems

Degraded

Resolved Jun 16 at 03:00pm AEST

This incident has been resolved.

4 previous updates

Jun 03, 2022
1 incident

Border Express Failed Con Manifest

Degraded

Resolved Jun 03 at 03:17pm AEST

Carrier update:
The issue has now been resolved and we will continue to monitor our systems throughout the afternoon.

Clients should now successfully be able to manifest cons.

MachShip will continue to monitor throughout the day.
If you are continuing to see errors, please contact us at support@machship.com.

1 previous update

Jun 02, 2022
2 incidents

Border Express Manifest Con Issue

Degraded

Resolved Jun 02 at 04:32pm AEST

This incident has been resolved.

3 previous updates

Toll Pickup Bookings

Degraded

Resolved Jun 02 at 11:01am AEST

Update:
Toll has advised that this particular issue has been resolved.

Clients should see successful pickup bookings through MachShip.

If you are continuing to see errors, please contact us at support@machship.com

1 previous update

May 2022
May 25, 2022
2 incidents

Toll Pickups - Failures

Degraded

Resolved May 26 at 07:50am AEST

This incident has been resolved.

2 previous updates

Bonds - Outage

Degraded

Resolved May 25 at 01:02pm AEST

This has been confirmed as resolved by Bonds

2 previous updates

May 19, 2022
1 incident

Carrier Xpress To You outage

Degraded

Resolved May 19 at 10:59am AEST

Xpress To You has confirmed that they had an outage in their area

This has now been fixed and everything is stable

2 previous updates

May 18, 2022
1 incident

Toll Pickup Bookings

Degraded

Resolved May 19 at 08:14am AEST

This incident has been resolved.

2 previous updates

May 17, 2022
1 incident

Label Printing

Degraded

Resolved May 18 at 08:42am AEST

A fix has been implemented which should prevent the re-occurrence of this issue

2 previous updates

May 16, 2022
1 incident

Issues with automatic printing of labels

Degraded

Resolved May 16 at 05:30pm AEST

This incident has been resolved.

4 previous updates

May 12, 2022
1 incident

MyToll - Unplanned Outage

Degraded

Resolved May 13 at 07:42am AEST

Toll has advised that this issue has been fixed

1 previous update

May 11, 2022
1 incident

Followmont - Manifesting Errors

Degraded

Resolved May 11 at 01:02pm AEST

Followmont has confirmed that the implimented fix is stable

They do not envision there being any further issues today

They apologise for any inconvenience caused

3 previous updates

May 10, 2022
1 incident

Followmont Transport - Manifest Failures

Degraded

Resolved May 10 at 04:21pm AEST

Followmont's NBN issue has been resolved - clients can now connect and should be able to successfully manifest consignments

3 previous updates