Previous incidents
Allied Express Server Down
Resolved Jul 20, 2022 at 5:11am UTC
This has been confirmed as resolved by Allied Express Team.
Confirmed server is now back up and running.
Clients should now be able to proceed booking cons with Allied Express.
1 previous update
Capital Transport Pricing
Resolved Jul 6, 2022 at 3:47am UTC
This has been fixed and pricing will now return successfully for Capital Transport
1 previous update
Gold Tiger Manifesting Errors
Resolved Jul 3, 2022 at 10:29pm UTC
Gold Tiger have resolved the issues on their end
Customers should now be able to successfully manifest Gold Tiger consignments
1 previous update
Bonds Transport - System Errors
Resolved Jun 29, 2022 at 10:45pm UTC
Bonds has resolved this issue
1 previous update
Toll Express and Toll Tasmania Manifest Errors
Resolved Jun 27, 2022 at 1:04am UTC
Toll has advised that this issue is now resolved
1 previous update
CTI Xpress - Server Outage
Resolved Jun 20, 2022 at 1:56am UTC
This has been fixed by CTI
1 previous update
Capital Transport Booking Failures
Resolved Jun 16, 2022 at 5:47am UTC
This is now fixed.
Clients should now successfully be able to manifest cons.
MachShip will continue to monitor throughout the day.
If you are continuing to see errors, please contact us at support@machship.com.
1 previous update
BONDS Pricing Issue
Resolved Jun 14, 2022 at 1:44am UTC
Carrier Update:
Our I.T. reported there was an unknown error from our system however, restarting the service appears to have fixed the problem.
Clients may now be able to get a return price for Bonds Transport upon consigning/quoting.
MachShip will continue to monitor throughout the day.
If you are continuing to see errors, please contact us at support@machship.com.
1 previous update
GKR - Server Problems
Resolved Jun 16, 2022 at 5:00am UTC
This incident has been resolved.
4 previous updates
Border Express Failed Con Manifest
Resolved Jun 3, 2022 at 5:17am UTC
Carrier update:
The issue has now been resolved and we will continue to monitor our systems throughout the afternoon.
Clients should now successfully be able to manifest cons.
MachShip will continue to monitor throughout the day.
If you are continuing to see errors, please contact us at support@machship.com.
1 previous update
Border Express Manifest Con Issue
Resolved Jun 2, 2022 at 6:32am UTC
This incident has been resolved.
3 previous updates
Toll Pickup Bookings
Resolved Jun 2, 2022 at 1:01am UTC
Update:
Toll has advised that this particular issue has been resolved.
Clients should see successful pickup bookings through MachShip.
If you are continuing to see errors, please contact us at support@machship.com
1 previous update
Toll Pickups - Failures
Resolved May 25, 2022 at 9:50pm UTC
This incident has been resolved.
2 previous updates
Bonds - Outage
Resolved May 25, 2022 at 3:02am UTC
This has been confirmed as resolved by Bonds
2 previous updates
Carrier Xpress To You outage
Resolved May 19, 2022 at 12:59am UTC
Xpress To You has confirmed that they had an outage in their area
This has now been fixed and everything is stable
2 previous updates
Toll Pickup Bookings
Resolved May 18, 2022 at 10:14pm UTC
This incident has been resolved.
2 previous updates
Label Printing
Resolved May 17, 2022 at 10:42pm UTC
A fix has been implemented which should prevent the re-occurrence of this issue
2 previous updates
Issues with automatic printing of labels
Resolved May 16, 2022 at 7:30am UTC
This incident has been resolved.
4 previous updates
MyToll - Unplanned Outage
Resolved May 12, 2022 at 9:42pm UTC
Toll has advised that this issue has been fixed
1 previous update
Followmont - Manifesting Errors
Resolved May 11, 2022 at 3:02am UTC
Followmont has confirmed that the implimented fix is stable
They do not envision there being any further issues today
They apologise for any inconvenience caused
3 previous updates
Followmont Transport - Manifest Failures
Resolved May 10, 2022 at 6:21am UTC
Followmont's NBN issue has been resolved - clients can now connect and should be able to successfully manifest consignments
3 previous updates