Previous incidents
First Express and Medi Express label printing.
Resolved Oct 28 at 10:31am AEDT
A fix has been deployed and labels can now be printed for these carriers
1 previous update
TNT Outage
Resolved Oct 24 at 03:56pm AEDT
Carrier has reported this issue as resolved
2 previous updates
MachShip slowness
Resolved Oct 27 at 11:47am AEDT
This incident was related to high load on MachShip’s database due to a high volume of inserts into the db relating specifically to item references on consignments. Through this incident we identified a gap when creating consignments with extremely high quantity values which we have now addressed by restricting item counts on consignments to a maximum of 10,000.
We apologise for the slowness of the system during this incident.
7 previous updates
Capital Transport booking errors
Resolved Oct 20 at 01:42pm AEDT
This incident has been resolved.
2 previous updates
First Express - API Outage
Resolved Oct 14 at 05:00pm AEDT
This incident has been resolved.
2 previous updates
Hi Trans Manifesting Errors
Resolved Oct 05 at 05:45pm AEDT
Hi Trans has fully restored their internal systems and clients should be able to now Manifest successfully in MachShip
2 previous updates
Generate Invoices Issue - MachShip
Resolved Sep 30 at 11:09am AEST
A bug was introduced to the ‘Generate All Invoices’ functionality related to the latest improvements to the grids in MachShip. The issue caused some of the filters on the generate invoices page to not be included in the ‘Generate All Invoices’ request, resulting in potentially more consignments being invoiced than desired.
This issue has now been resolved and is now filtering correctly
3 previous updates
Xpress To You - Pricing, Tracking and Booking
Resolved Sep 20 at 03:48pm AEST
This incident has been resolved.
2 previous updates
Aramex Quoting
Resolved Sep 12 at 12:09pm AEST
Aramex has advised that this issue has been resolved
2 previous updates
State Transport API errors
Resolved Sep 09 at 12:20pm AEST
Fix has been implimented by State Transport
1 previous update
MachShip Printing issues
Resolved Sep 01 at 10:51am AEST
This issue has been resolved and MachShip should be back to standard speeds
Any issues reach out to support@machship.com
1 previous update
Capital Transport WA - Booking Errors
Resolved Aug 26 at 02:49pm AEST
Capital has advised this is all fixed
2 previous updates
Border Express Manifest errors
Resolved Aug 17 at 10:56am AEST
Update:
Confirmed BEXP manifest issue has been fixed and clients should now be able to book cons with the carrier.
MachShip will continue to monitor throughout the day and will advise any information available.
1 previous update
Capital Transport QLD - Pricing and Booking
Resolved Aug 08 at 12:05pm AEST
Carrier has confirmed this is now fixed.
Clients will now be able to get pricing with Capital Transport (QLD).
2 previous updates
Toll Manifest Error
Resolved Aug 03 at 07:29am AEST
Toll Advised that their system experienced API issues in the AM Tuesday 2nd August.
This has now been resolved
2 previous updates