Previous incidents
First Express and Medi Express label printing.
Resolved Oct 27, 2022 at 11:31pm UTC
A fix has been deployed and labels can now be printed for these carriers
1 previous update
TNT Outage
Resolved Oct 24, 2022 at 4:56am UTC
Carrier has reported this issue as resolved
2 previous updates
MachShip slowness
Resolved Oct 27, 2022 at 12:47am UTC
This incident was related to high load on MachShip’s database due to a high volume of inserts into the db relating specifically to item references on consignments. Through this incident we identified a gap when creating consignments with extremely high quantity values which we have now addressed by restricting item counts on consignments to a maximum of 10,000.
We apologise for the slowness of the system during this incident.
7 previous updates
Capital Transport booking errors
Resolved Oct 20, 2022 at 2:42am UTC
This incident has been resolved.
2 previous updates
First Express - API Outage
Resolved Oct 14, 2022 at 6:00am UTC
This incident has been resolved.
2 previous updates
Hi Trans Manifesting Errors
Resolved Oct 5, 2022 at 6:45am UTC
Hi Trans has fully restored their internal systems and clients should be able to now Manifest successfully in MachShip
2 previous updates
Generate Invoices Issue - MachShip
Resolved Sep 30, 2022 at 1:09am UTC
A bug was introduced to the ‘Generate All Invoices’ functionality related to the latest improvements to the grids in MachShip. The issue caused some of the filters on the generate invoices page to not be included in the ‘Generate All Invoices’ request, resulting in potentially more consignments being invoiced than desired.
This issue has now been resolved and is now filtering correctly
3 previous updates
Xpress To You - Pricing, Tracking and Booking
Resolved Sep 20, 2022 at 5:48am UTC
This incident has been resolved.
2 previous updates
Aramex Quoting
Resolved Sep 12, 2022 at 2:09am UTC
Aramex has advised that this issue has been resolved
2 previous updates
State Transport API errors
Resolved Sep 9, 2022 at 2:20am UTC
Fix has been implimented by State Transport
1 previous update
MachShip Printing issues
Resolved Sep 1, 2022 at 12:51am UTC
This issue has been resolved and MachShip should be back to standard speeds
Any issues reach out to support@machship.com
1 previous update
Capital Transport WA - Booking Errors
Resolved Aug 26, 2022 at 4:49am UTC
Capital has advised this is all fixed
2 previous updates
Border Express Manifest errors
Resolved Aug 17, 2022 at 12:56am UTC
Update:
Confirmed BEXP manifest issue has been fixed and clients should now be able to book cons with the carrier.
MachShip will continue to monitor throughout the day and will advise any information available.
1 previous update
Capital Transport QLD - Pricing and Booking
Resolved Aug 8, 2022 at 2:05am UTC
Carrier has confirmed this is now fixed.
Clients will now be able to get pricing with Capital Transport (QLD).
2 previous updates
Toll Manifest Error
Resolved Aug 2, 2022 at 9:29pm UTC
Toll Advised that their system experienced API issues in the AM Tuesday 2nd August.
This has now been resolved
2 previous updates