Previous incidents

January 2023
Jan 25, 2023
1 incident

Microsoft Azure Connectivity Issues

Degraded

Resolved Jan 25 at 07:28pm AEDT

Azure connectivity has been restored and our team are continuing to monitor

1 previous update
Jan 23, 2023
1 incident

Unable to book AusPost/Startrack consignments

Degraded

Resolved Jan 24 at 11:53am AEDT

This incident has been resolved.

3 previous updates
December 2022
Dec 15, 2022
1 incident

Direct Couriers - Not returning Quotes

Degraded

Resolved Dec 15 at 10:56am AEDT

This has been resolved and normal service will resume from Direct

1 previous update
Dec 05, 2022
1 incident

GKR Manifest Error

Degraded

Resolved Dec 06 at 06:52am AEDT

GKR's system is now back up and running.

Clients will be able to successfully Manifest

2 previous updates
Dec 01, 2022
1 incident

Toll Manifest Error

Degraded

Resolved Dec 01 at 10:21am AEDT

Update:
Carrier confirmed the issue has been fixed on their end.

Clients should now be able to proceed with manifesting cons with Toll.

MachShip will continue to monitor throughout the day.

1 previous update
November 2022
Nov 22, 2022
1 incident

Northline Manifest Failures

Degraded

Resolved Nov 25 at 10:36am AEDT

Northline has responded and advised that they have increased the capacity on their server, and this has resolved the intermittent connection issues that MachShip was facing

1 previous update
Nov 14, 2022
1 incident

Aramex - No Prices

Degraded

Resolved Dec 15 at 10:02am AEDT

This incident has been resolved.

3 previous updates
Nov 10, 2022
1 incident

Northline Manifest Issue

Degraded

Resolved Nov 14 at 10:34am AEDT

This incident has been resolved.

1 previous update