Previous incidents

April 2023
Apr 28, 2023
1 incident

Toll Carriers - Unable to Manifest Cons

Degraded

Resolved Apr 28 at 07:33pm AEST

This incident has been resolved

1 previous update

Apr 18, 2023
1 incident

Intermittent Manifest Failures - Northline

Degraded

Resolved Apr 18 at 05:16pm AEST

Carrier Update:
We had another customer taking a large number of hits, we have reduced the number they can do as they are not a very busy customer.
​Let me know if this has made any noticeable differences.

Clients should now be able to try and manifest cons with Northline w/o issues.

Machship will continue to monitor throughout the day.

1 previous update

Apr 17, 2023
1 incident

Border Express Manifest Errors

Degraded

Resolved Apr 17 at 09:47am AEST

This is now resolved

Clients can successfully manifest Border Express Consignments

1 previous update

Apr 05, 2023
1 incident

Border Express Unplanned System Outage

Degraded

Resolved Apr 05 at 04:06pm AEST

Carrier Update:

Hi all,

Please beware the issue is resolved. Both BEX online and API are back to normal. We will continue monitor throughout the day.
Sorry for the inconvenient caused.

Regards,
eBusiness Integration Team

1 previous update

Apr 04, 2023
1 incident

Transvirtual Server Down

Degraded

Resolved Apr 04 at 03:40pm AEST

Transvirtual have confirmed that this issue has been resolved

2 previous updates

Apr 03, 2023
1 incident

Consignment Time Issue

Degraded

Resolved Apr 03 at 10:05am AEST

The fix has been deployed and MachShips despatch time check correctly accounts for the time in NSW, VIC and SA

2 previous updates

March 2023
Mar 31, 2023
1 incident

Border Express Unplanned API Outage

Degraded

Resolved Mar 31 at 08:02am AEDT

Border Express have advised that this incident has been resolved

1 previous update

Mar 28, 2023
1 incident

Toll Express Manifest Pickup Issue

Degraded

Resolved Mar 28 at 11:42am AEDT

Carrier Update:
We had a TMS issue, that is now resolved.

Clients should now be able to book a pickup with Toll and re-try to manifest cons.

MachShip will continue to monitor throughout the day.

1 previous update

Mar 23, 2023
1 incident

Gold Tiger Manifest Issue

Degraded

Resolved Mar 24 at 07:58am AEDT

Gold Tigers system is back up and running - clients will be able to successfully manifest

2 previous updates

Mar 07, 2023
1 incident

Toll Ipec Tracking

Degraded

Resolved Mar 07 at 04:23pm AEDT

Toll has resolved the issue on importing data for Toll Ipec - clients should see tracking come through to MachShip over the next hour

1 previous update

Mar 06, 2023
1 incident

Gold Tiger Manifesting Errors

Degraded

Resolved Mar 06 at 11:33am AEDT

Gold Tiger is back up and running

2 previous updates

Mar 01, 2023
1 incident

Border Express - Pickup Errors

Degraded

Resolved Mar 01 at 11:40am AEDT

Carrier Update:
This is now fixed.

Clients should now be able to book a pickup with Border Express.
MachShip will continue to monitor throughout the day.

2 previous updates

February 2023
Feb 27, 2023
1 incident

Fusedship Integration Issues

Degraded

Resolved Feb 27 at 02:04pm AEDT

This incident has been resolved.

3 previous updates

Feb 24, 2023
1 incident

Gold Tiger Manifesting

Degraded

Resolved Feb 24 at 05:01pm AEDT

Gold Tiger are back up and running

2 previous updates

Feb 23, 2023
1 incident

Pickup Booking failure Toll

Degraded

Resolved Feb 23 at 10:11am AEDT

Toll has advised that this issue has been resolved.

Clients should now be able to successfully book in pickups with all Toll brands

3 previous updates

Feb 15, 2023
1 incident

Machship Create and Update Consignment Slowdown and tracking missing

Degraded

Resolved Feb 16 at 09:51am AEDT

This incident has been resolved.

2 previous updates

Feb 14, 2023
1 incident

MachShip System Slowness

Degraded

Resolved Feb 15 at 01:50am AEDT

This incident has been resolved.

2 previous updates

Feb 09, 2023
1 incident

Capital Transport - Pricing

Degraded

Resolved Feb 09 at 08:32am AEDT

This issue has been resolved, Pricing will now return for Capital Transport

2 previous updates

Feb 02, 2023
2 incidents

Toll Failed Pickup Booking

Degraded

Resolved Feb 03 at 01:45pm AEDT

Update:

Toll have confirmed issue with the pickup booking is now resolved and fully functional.
Clients should now be able to proceed with pickup bookings with Toll.

MachShip will continue to monitor throughout the day.

2 previous updates

Gold Tiger Manifesting Errors

Degraded

Resolved Feb 02 at 04:36pm AEDT

This has been resolved

3 previous updates