Carrier Update:
This is now fixed.

Clients should now be able to book a pickup with Border Express.
MachShip will continue to monitor throughout the day.

The Border Team has advised of the below:

This is due to an internal error in our system specific to pickup bookings for Tullamarine. We are working on a fix

In the meantime clients should be able to still manifest consignments and then manage pickup bookings manually via our Bex Online portal or by contacting the Bex pickups team.

Currently, Border Express's pickup API is experiencing an outage

MachShip has lodged a ticket with Border and will advise as information is made available

Clients are advised to manifest freight without a pickup for the interim and book in the pickup manually outside of MachShip

We will advise as information becomes available.