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Degraded

Aramex - No Prices

Nov 13, 2022 at 11:50pm UTC
Affected services
MachShip Carriers

Resolved
Dec 14, 2022 at 11:02pm UTC

This incident has been resolved.

Updated
Nov 14, 2022 at 5:26am UTC

It appears that the MyFastway system has once again become active.
Pricing should return, but we have not yet received confirmation on a fix from Aramex

Updated
Nov 14, 2022 at 5:02am UTC

Note that the MyFastway Platform has become entirely unresponsive - including their portal.

Their team are investigating this, but during this time no pricing or booking will be able to be facilitated in MachShip.

Created
Nov 13, 2022 at 11:50pm UTC

Currently, Aramex's MyFastway system is experiencing intermittent periods of outage.

This is resulting in pricing and thus routes not returning to MachShip

We have lodged a ticket with their team and will advise as information is made available