Previous incidents
First Express Couriers Outage
Resolved Nov 26, 2021 at 3:30am UTC
This issue has been resolved and First Express will now return
1 previous update
TNT Pickup Failures
Resolved Nov 25, 2021 at 10:01pm UTC
This incident has been resolved.
2 previous updates
Team Transport - API Outage - effecting Quoting, Booking and Tracking
Resolved Nov 19, 2021 at 1:32am UTC
This incident has been resolved.
2 previous updates
MachShip Issues
Resolved Nov 18, 2021 at 7:24am UTC
This issue was caused by MachShip’s login reliance on an Azure product called Azure Active Directory B2C which became unavailable for a few hours yesterday due to some upstream technical issues on Microsoft’s side. Azure Active Directory B2C was introduced to the MachShip platform earlier this year to help continually improve security and user management within the MachShip platform. Since rollout, we have experienced a handful of outages caused by this product and we are actively looking for...
9 previous updates
Northline Manifest Failures
Resolved Nov 15, 2021 at 7:04am UTC
This incident has been resolved.
2 previous updates
CTI Interstate manifest Failures
Resolved Nov 4, 2021 at 12:23am UTC
This has now been fixed
1 previous update
TNT Manifesting Failures
Resolved Oct 25, 2021 at 7:14am UTC
This incident has been resolved.
1 previous update
XL Express manifesting errors
Resolved Oct 22, 2021 at 5:18am UTC
This has been resolved
1 previous update
Startrack Pickup issues - TWU Strike
Resolved Oct 25, 2021 at 7:14am UTC
This incident has been resolved.
1 previous update
Manifesting Failures
Resolved Oct 21, 2021 at 6:37am UTC
This incident has been resolved.
2 previous updates
Toll Pickup Failures
Resolved Oct 13, 2021 at 1:36am UTC
This incident has been resolved.
3 previous updates
Startrack and Australia Post Pricing and Consigning Errors
Resolved Oct 8, 2021 at 8:17pm UTC
Australia Post / Startrack system has returned to normal processes
2 previous updates
Cope Manifesting Errors
Resolved Oct 5, 2021 at 8:29pm UTC
This incident has been resolved
Cope had an outage yesterday that required a partial server restore to be undertaken.
Machship has successfully manifested consignments through to Cope this morning.
Any issues please contact support@machship.com
1 previous update
MachShip Login issues
Resolved Oct 1, 2021 at 7:26am UTC
This incident has been resolved.
4 previous updates
TNT Manifest Error in VIC
Resolved Oct 12, 2021 at 1:50am UTC
Carrier Update:
Victorian depots are now doing pick-ups.
Clients should now be able to book pickups and manifest.
2 previous updates
Capital Transport Quoting Issues - Victoria
Resolved Sep 28, 2021 at 9:08pm UTC
This incident has been resolved.
2 previous updates
CTI - Server Connection Error
Resolved Sep 23, 2021 at 2:15am UTC
This issue has now been resolved
2 previous updates
Errors Manifesting Freight Assist Consignments
Resolved Sep 17, 2021 at 5:45am UTC
This incident has been resolved.
3 previous updates
Toll Pickup Booking Errors
Resolved Sep 9, 2021 at 6:43am UTC
Toll has advised that they believe that the issues that they have been having with their API are now resolved.
if you continue to get errors can you please contact us at support@machship.com
5 previous updates
Errors Manifesting Freight Assist Consignments
Resolved Sep 6, 2021 at 7:09am UTC
Freight Assist has confirmed that this issue is now resolved.
If you have changed you integration method for FAA please look to change this back to Freight Assist FTP integration
2 previous updates
Temporary suspension of Parcel Post collections in NSW, ACT & VIC - Australia...
Resolved Sep 6, 2021 at 7:10am UTC
This incident has been resolved.
1 previous update
Direct Freight Express - Server Connection Errors
Resolved Sep 3, 2021 at 1:52am UTC
DFE has advised that these issues have now been fixed.
Clients are advised that they should now be able to successfully manifest through MachShip
1 previous update