Previous incidents
Toll Pickups - Failures
Resolved May 25, 2022 at 9:50pm UTC
This incident has been resolved.
2 previous updates
Bonds - Outage
Resolved May 25, 2022 at 3:02am UTC
This has been confirmed as resolved by Bonds
2 previous updates
Carrier Xpress To You outage
Resolved May 19, 2022 at 12:59am UTC
Xpress To You has confirmed that they had an outage in their area
This has now been fixed and everything is stable
2 previous updates
Toll Pickup Bookings
Resolved May 18, 2022 at 10:14pm UTC
This incident has been resolved.
2 previous updates
Label Printing
Resolved May 17, 2022 at 10:42pm UTC
A fix has been implemented which should prevent the re-occurrence of this issue
2 previous updates
Issues with automatic printing of labels
Resolved May 16, 2022 at 7:30am UTC
This incident has been resolved.
4 previous updates
MyToll - Unplanned Outage
Resolved May 12, 2022 at 9:42pm UTC
Toll has advised that this issue has been fixed
1 previous update
Followmont - Manifesting Errors
Resolved May 11, 2022 at 3:02am UTC
Followmont has confirmed that the implimented fix is stable
They do not envision there being any further issues today
They apologise for any inconvenience caused
3 previous updates
Followmont Transport - Manifest Failures
Resolved May 10, 2022 at 6:21am UTC
Followmont's NBN issue has been resolved - clients can now connect and should be able to successfully manifest consignments
3 previous updates
Allied Express Tracking Statuses
Resolved Apr 19, 2022 at 10:55pm UTC
Allied has fixed the issue with their tracking and events are now flowing through to MachShip
2 previous updates
MachShip Pricing Slowness and Performance
Resolved Apr 12, 2022 at 6:43am UTC
This incident has been resolved.
3 previous updates
Toll System Issues
Resolved Apr 11, 2022 at 9:59pm UTC
Toll has confirmed that the issues on their side have been fixed
2 previous updates
Aramex Fast Label and Dynamic Label Despatch Issue
Resolved Apr 11, 2022 at 4:59am UTC
Aramex has resolved these issues on their side
2 previous updates
Followmont Booking/Manifest Failures
Resolved Apr 11, 2022 at 3:36am UTC
Followmonts systems are now back up and running.
Clients should be able to successfully manifest now
3 previous updates
Aramex - Fast Label and Dynamic Label Errors
Resolved Apr 11, 2022 at 3:14am UTC
This incident has been resolved.
1 previous update
All Purpose Transport Booking Failures
Resolved Mar 28, 2022 at 3:49am UTC
Update:
All Purpose Transport has advised and confirmed the connection stability through their system.
Clients should now be able to proceed with their bookings/manifesting consignments with the carrier.
MachShip team will continue to monitor moving forward.
1 previous update
TNT System Errors
Resolved Mar 22, 2022 at 8:53pm UTC
This incident has been resolved.
3 previous updates
MachShip Slowness
Resolved Mar 6, 2022 at 10:45pm UTC
What happened?
On Friday MachShip experienced some slow down within the pricing component of the system. During this time some users were experiencing slower than normal responses to pricing and create consignment requests.
How it was fixed?
The source of the issue has been traced down to additional load on the system and specific sub components that were not scaling with this additional load.
How we prevent it in the future
To address this issue, we have reconfigured parts...
4 previous updates