Previous incidents
Gold Tiger Manifesting issues
Resolved Aug 16 at 03:45pm AEST
Gold Tigers systems are back up and running
1 previous update
Couriers Please - Unable to manifest consignment
Resolved Aug 11 at 02:52pm AEST
Couriers Please have advised that this issue has been resolved
1 previous update
TNT Manifest Issue
Resolved Aug 08 at 01:49am AEST
Clients confirmed to be able to successfully manifest cons with TNT.
2 previous updates
All Purpose Transport Manifesting Errors
Resolved Jul 28 at 01:58pm AEST
This issue has been resolved - clients can now manifest All Purpose consignments
1 previous update
Hunter Express Manifesting issues
Resolved Jul 21 at 02:24pm AEST
This issue has now been resolved
2 previous updates
FusedShip - Errors Updating shipping platforms
Resolved Jul 21 at 09:21am AEST
The issue related to the speed and reliability of our integration layer pushing updates back to clients' integration platforms.
When clients were pushing batches of jobs through our middleware layer, we queue the updates that go back to the system to ensure we do not hit any API limits that are in place with the platform. The issue related to these queue locks not being released in a timely manner, so jobs were being blocked from being updated for a period of time by other update jobs. ...
4 previous updates
FusedShip issues
Resolved Jul 19 at 02:28pm AEST
The cause of this outage was the release of a new platform to our integrations engine FusedShip.
Specifically, a library used by our core FusedShip engine and this newly released platform was updated during the release process.
This updated library auto-triggered a cascade of updates on some related libraries that were not triggered during testing in our staging change release.
While we would typically roll back in this situation, due to the number of libraries updated, it was deemed faste...
6 previous updates
Issue with Labels Not Automatically Printing
Resolved Jul 10 at 03:54pm AEST
This incident has been resolved.
2 previous updates
FusedShip Outage
Resolved Jul 05 at 05:35pm AEST
This incident has been resolved.
2 previous updates
Centurion - Server is down and Unable to Manifest cons
Resolved Jul 04 at 01:35pm AEST
Carrier FTP server is up and running.
Clients should be able to proceed with booking cons with Centurion.
MachShip will continue to monitor for the rest of the day.
1 previous update
Northline Manifesting Failures
Resolved Jun 29 at 04:23pm AEST
Northline has resolved these issues
1 previous update
MachShip App Loading Slow
Resolved Jun 29 at 03:07pm AEST
This incident has been resolved.
2 previous updates
Border Express Manifest errors
Resolved Jun 19 at 10:16am AEST
Carrier Update:
Thanks for contacting us.
We had network issue this morning. The issue is resolved now. Can you please advise if you can connect and manifest the files to us? Thanks.
Sorry for the inconvenience caused.
Confirmed clients could now proceed manifesting cons with Border Express.
MachShip will continue to monitor throughout the day.
2 previous updates
Centurion - Unable to Manifest Cons
Resolved Jun 09 at 04:47pm AEST
Clients confirm to now able to manifest cons with Centurion.
2 previous updates
Northline - Unable to Manifest cons
Resolved Jun 09 at 04:45pm AEST
Northline is now back up and running.
Clients should be able to proceed manifesting cons with the carrier.
MachShip will continue to monitor.
1 previous update
First Express Pricing
Resolved Jun 06 at 07:33am AEST
This has been resolved
2 previous updates