Previous incidents
Couriers Please Manifest Failures
Resolved May 11, 2023 at 10:03pm UTC
Couriers Please confirmed that their systems were back up and running Wednesday Evening
The issues experiences are now resolved
3 previous updates
Toll Complete Integration - Manifest Issue
Resolved May 05, 2023 at 06:08am UTC
Issue with Toll is now fixed, as per carrier confirmation.
Clients should no be able to proceed manifesting cons with Toll.
2 previous updates
Toll Carriers - Unable to Manifest Cons
Resolved Apr 28, 2023 at 09:33am UTC
This incident has been resolved
1 previous update
Intermittent Manifest Failures - Northline
Resolved Apr 18, 2023 at 07:16am UTC
Carrier Update:
We had another customer taking a large number of hits, we have reduced the number they can do as they are not a very busy customer.
​Let me know if this has made any noticeable differences.
Clients should now be able to try and manifest cons with Northline w/o issues.
Machship will continue to monitor throughout the day.
1 previous update
Border Express Manifest Errors
Resolved Apr 16, 2023 at 11:47pm UTC
This is now resolved
Clients can successfully manifest Border Express Consignments
1 previous update
Border Express Unplanned System Outage
Resolved Apr 05, 2023 at 06:06am UTC
Carrier Update:
Hi all,
Please beware the issue is resolved. Both BEX online and API are back to normal. We will continue monitor throughout the day.
Sorry for the inconvenient caused.
Regards,
eBusiness Integration Team
1 previous update
Transvirtual Server Down
Resolved Apr 04, 2023 at 05:40am UTC
Transvirtual have confirmed that this issue has been resolved
2 previous updates
Consignment Time Issue
Resolved Apr 03, 2023 at 12:05am UTC
The fix has been deployed and MachShips despatch time check correctly accounts for the time in NSW, VIC and SA
2 previous updates
Border Express Unplanned API Outage
Resolved Mar 30, 2023 at 09:02pm UTC
Border Express have advised that this incident has been resolved
1 previous update
Toll Express Manifest Pickup Issue
Resolved Mar 28, 2023 at 12:42am UTC
Carrier Update:
We had a TMS issue, that is now resolved.
Clients should now be able to book a pickup with Toll and re-try to manifest cons.
MachShip will continue to monitor throughout the day.
1 previous update
Gold Tiger Manifest Issue
Resolved Mar 23, 2023 at 08:58pm UTC
Gold Tigers system is back up and running - clients will be able to successfully manifest
2 previous updates
Toll Ipec Tracking
Resolved Mar 07, 2023 at 05:23am UTC
Toll has resolved the issue on importing data for Toll Ipec - clients should see tracking come through to MachShip over the next hour
1 previous update
Gold Tiger Manifesting Errors
Resolved Mar 06, 2023 at 12:33am UTC
Gold Tiger is back up and running
2 previous updates