Previous incidents
MachShip Issues
Resolved Aug 27, 2020 at 10:19pm UTC
The issues that were causing stability problems with MachShip have been resolved.
If you experience any issues please dont hesitate to get in touch with us at support@machship.com
5 previous updates
MachShip Issues
Resolved Jul 23, 2020 at 3:46am UTC
This incident has been resolved.
2 previous updates
Intermittent Issues
Resolved Aug 27, 2020 at 10:15pm UTC
This incident has been resolved.
1 previous update
MachShip Issues
Resolved Jul 8, 2020 at 9:48pm UTC
Early this morning MachShip was experiencing a sporadic issue relating logged in users getting 401 (Request unauthorised) for some requests. This issue was introduced late last night relating to some scheduled infrastructure maintenance and due to its sporadic nature, was difficult to identify. This issue has now been resolved and all systems are now fully operational
4 previous updates
Toll Pickup Bookings
Resolved Jun 29, 2020 at 9:16pm UTC
This incident has been resolved.
3 previous updates
TNT - Manifesting
Resolved Jun 24, 2020 at 8:35am UTC
This has been resolved
2 previous updates
Mainfreight - Manifesting
Resolved Jun 24, 2020 at 2:28am UTC
This incident has been resolved.
3 previous updates
Startrack - Manifesting (FTP Integration)
Resolved Jun 22, 2020 at 7:34am UTC
This incident has been resolved.
2 previous updates
TNT Pickup Bookings and Tracking - Errors
Resolved Jun 18, 2020 at 1:37am UTC
TNT has confirmed that these issues should be fixed.
MachShip has also seen more consistency in pickup bookings and tracking updates.
If you have any questions or concerns please dont hesitate to get in touch with us at support@machship.com
2 previous updates
Capital Transport Pricing
Resolved Jun 10, 2020 at 10:59pm UTC
Capital Transport pricing should now successfully return.
If you continue to see any issues please contact us at support@machship.com
1 previous update
Startrack Pickups - Errors
Resolved Jun 11, 2020 at 9:08am UTC
This incident has been corrected. Startrack Pickups should now successfully book.
If you have any issues please contact us at support@machship.com
2 previous updates
Hi Trans - Manifesting
Resolved May 27, 2020 at 12:41am UTC
Hi Trans have reported this issue as fixed.
If you have any problems manifesting Hi Trans consignments please send a ticket through to support@machship.com
1 previous update
Startrack and Australia Post - Systems are Down
Resolved May 15, 2020 at 5:20am UTC
Startrack have marked this issue as resolved.
6 previous updates
Bagtrans - Manifesting
Resolved May 14, 2020 at 7:44am UTC
This incident has been resolved.
1 previous update
Startrack / Australia Post Tracking API
Resolved May 8, 2020 at 2:45am UTC
Incident resolved
This incident has been resolved and tracking service performance is back to normal
2 previous updates
Toll System Outage
Resolved Jun 11, 2020 at 11:07pm UTC
Toll has confirmed that the IPEC configuration is not operational and as such all systems are now back online.
Toll has requested that all clients look to re-manifest data for Toll Ipec from the 5th of May 2020
To undertake this MachShip has the re-manifest functionality. Use of this is outlined in the article below.
https://get.machship.help/hc/en-us/articles/360044450091-How-to-Remanifest-a-Consignment
If you have any questions please dont hesitate to contact us at support@machship.com
14 previous updates