Startrack - Manifesting (FTP Integration)
Resolved
Jun 22, 2020 at 7:34am UTC
This incident has been resolved.
Affected services
Updated
Jun 22, 2020 at 3:52am UTC
It appears that files are now successfully moving through to the Startrack FTP server.
If you see any issues manifesting Startrack consignments please contact us at support@machship.com
Affected services
Created
Jun 22, 2020 at 1:32am UTC
Startracks FTP Server is currently non-responsive.
Clients who have their carrier integration setup as "Startrack Integration" or integrate via the CLN - FTP transfer method will be experiencing errors when manifesting.
If you are integrated via the shipping and tracking API you will not see any errors
MachShip has lodged a ticket with the Startrack IT team and will update you as more information becomes available.
Affected services