Previous incidents
TGE Unable to manifest consignment
Updated Oct 01 at 04:46pm AEST
Update:
Carrier confirmed they have server performance issue which may have impacted the cons being unable to manifest.
Clients may try to manifest their cons again.
MachShip will continue to monitor and provide update once available.
1 previous update
Border Express Manifest Errors
Resolved Sep 29 at 09:30am AEST
Update:
The carrier investigated and advised that they have resolved the issue.
Clients should now be able to manifest with Border.
MachShip will continue to monitor throughout the day.
1 previous update
Australia Post & Startrack Printing Label API outage
Resolved Sep 22 at 12:01pm AEST
Update:
Australia Post has resolved the issue.
Clients should be able to manifest without issues.
MachShip will continue to monitor.
2 previous updates
TGE IPEC no pricing returns
Resolved Sep 09 at 04:38pm AEST
Update:
Issue has been rectified and is now fixed
Verified TGE IPEC route or pricing for client cons is now showing.
MachShip will continue to monitor throughout the day.
1 previous update
Unable to book Pickups with Couriers Please
Resolved Sep 03 at 03:48pm AEST
Update:
We can now see successful pickup bookings being made in the system.
Clients should now be able to try to manifest with a pickup with Couriers Please.
MachShip will continue to monitor it throughout the day.
2 previous updates
TNT API Pricing Issue
Resolved Sep 03 at 12:52pm AEST
Update:
TNT confirmed this is now working. Clients are encouraged to try again.
MachShip will continue to monitor.
1 previous update
TNT Manifest Issue
Resolved Sep 02 at 08:36am AEST
Update: We can see successful manifests today. Clients may now be able to book/manifest their cons with TNT.
MachShip will continue to monitor for the rest of the day.
2 previous updates
Capital Transport Outage
Resolved Aug 22 at 05:27pm AEST
Update:
Carrier has confirmed issue is now resolved.
Clients should now be able to use/book with Capital Transport
MachShip will continue to monitor thru out the day.
Capital Transport Outage
Resolved Aug 22 at 05:20pm AEST
Capital Pricing has been restored
1 previous update
Tamex Manifest Error
Resolved Aug 19 at 03:42pm AEST
Update:
Certain adjustments were made to the whitelisted IP addresses. Clients may try again to manifest.
MachShip will continue to monitor the issue.
1 previous update
Labels and Documents printing with Blank Pages
Resolved Aug 18 at 03:17pm AEST
This issue has been resolved
4 previous updates
Print Jobs failing
Resolved Aug 18 at 12:44pm AEST
The issue of print jobs failing is resolved
If clients are still seeing printing failing please advise consignments to support@machship.com
1 previous update
TNT API Pricing Issue
Resolved Aug 13 at 01:50pm AEST
TNT has confirmed they had an outage earlier, and this is now fixed on their end. Clients should now be able to get pricing back with TNT.
MachShip will continue to monitor throughout the day.
1 previous update
TNT Manifesting and Pricing Issue
Resolved Aug 11 at 12:46pm AEST
We can see clients are now able to generate TNT cons and manifest.
MachShip will continue to monitor throughout the day.
1 previous update
Australia Post / StarTrack - Shipping & Tracking API Outage
Resolved Aug 06 at 02:20pm AEST
Australia Post / Startrack has now advised that the issue has been resolved.
MachShip will continue to monitor for the rest of the day.
2 previous updates
Bonds Pricing Issue
Resolved Aug 05 at 02:42pm AEST
Carrier has identified and fixed the issue. Pricing should now show for the carrier.
1 previous update
Startrack and Australia Post API outage
Resolved Aug 04 at 10:41am AEST
Startrack / Australia Post have now advised that the issue has been resolved
2 previous updates