Previous incidents
Unable to book Pickups with Couriers Please
Resolved Oct 12, 2025 at 11:06pm UTC
Update:
Carrier confirmed they have fixed the issue. Clients should now be able to Manifest without issues.
MachShip will continue to monitor throughout the day.
1 previous update
Startrack Tracking/Scanning Issue
Resolved Oct 9, 2025 at 1:18am UTC
Update:
MachShip Dev Team has implemented a fix for the Startrack tracking issue and should auto-update cons moving forward.
MachShip team will continue to monitor throughout the day.
1 previous update
Border Express Manifest Errors
Resolved Sep 28, 2025 at 11:30pm UTC
Update:
The carrier investigated and advised that they have resolved the issue.
Clients should now be able to manifest with Border.
MachShip will continue to monitor throughout the day.
1 previous update
Australia Post & Startrack Printing Label API outage
Resolved Sep 22, 2025 at 2:01am UTC
Update:
Australia Post has resolved the issue.
Clients should be able to manifest without issues.
MachShip will continue to monitor.
2 previous updates
TGE IPEC no pricing returns
Resolved Sep 9, 2025 at 6:38am UTC
Update:
Issue has been rectified and is now fixed
Verified TGE IPEC route or pricing for client cons is now showing.
MachShip will continue to monitor throughout the day.
1 previous update
Unable to book Pickups with Couriers Please
Resolved Sep 3, 2025 at 5:48am UTC
Update:
We can now see successful pickup bookings being made in the system.
Clients should now be able to try to manifest with a pickup with Couriers Please.
MachShip will continue to monitor it throughout the day.
2 previous updates
TNT API Pricing Issue
Resolved Sep 3, 2025 at 2:52am UTC
Update:
TNT confirmed this is now working. Clients are encouraged to try again.
MachShip will continue to monitor.
1 previous update
TNT Manifest Issue
Resolved Sep 1, 2025 at 10:36pm UTC
Update: We can see successful manifests today. Clients may now be able to book/manifest their cons with TNT.
MachShip will continue to monitor for the rest of the day.
2 previous updates
Capital Transport Outage
Resolved Aug 22, 2025 at 7:27am UTC
Update:
Carrier has confirmed issue is now resolved.
Clients should now be able to use/book with Capital Transport
MachShip will continue to monitor thru out the day.
Capital Transport Outage
Resolved Aug 22, 2025 at 7:20am UTC
Capital Pricing has been restored
1 previous update
Tamex Manifest Error
Resolved Aug 19, 2025 at 5:42am UTC
Update:
Certain adjustments were made to the whitelisted IP addresses. Clients may try again to manifest.
MachShip will continue to monitor the issue.
1 previous update
Labels and Documents printing with Blank Pages
Resolved Aug 18, 2025 at 5:17am UTC
This issue has been resolved
4 previous updates
Print Jobs failing
Resolved Aug 18, 2025 at 2:44am UTC
The issue of print jobs failing is resolved
If clients are still seeing printing failing please advise consignments to support@machship.com
1 previous update
TNT API Pricing Issue
Resolved Aug 13, 2025 at 3:50am UTC
TNT has confirmed they had an outage earlier, and this is now fixed on their end. Clients should now be able to get pricing back with TNT.
MachShip will continue to monitor throughout the day.
1 previous update
TNT Manifesting and Pricing Issue
Resolved Aug 11, 2025 at 2:46am UTC
We can see clients are now able to generate TNT cons and manifest.
MachShip will continue to monitor throughout the day.
1 previous update
Australia Post / StarTrack - Shipping & Tracking API Outage
Resolved Aug 6, 2025 at 4:20am UTC
Australia Post / Startrack has now advised that the issue has been resolved.
MachShip will continue to monitor for the rest of the day.
2 previous updates
Bonds Pricing Issue
Resolved Aug 5, 2025 at 4:42am UTC
Carrier has identified and fixed the issue. Pricing should now show for the carrier.
1 previous update
Startrack and Australia Post API outage
Resolved Aug 4, 2025 at 12:41am UTC
Startrack / Australia Post have now advised that the issue has been resolved
2 previous updates