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Degraded

Labels and Documents printing with Blank Pages

Aug 18 at 08:28am AEST
Affected services
MachShip Live API

Resolved
Aug 18 at 03:17pm AEST

This issue has been resolved

Updated
Aug 18 at 10:22am AEST

Fixes are being pushed for the labels in question

Currently the team are deploying fixes for Startrack, TNT, Aus Post with TGE to come shortly

The other affected labels will have fixes pushed out over the coming period

Updated
Aug 18 at 09:09am AEST

Apologies - printing speed has been restored.

The team are still investigating the issue of extra blank pages

Updated
Aug 18 at 09:08am AEST

This issues causing slower printing and extra pages should now be resolved

Created
Aug 18 at 08:28am AEST

MachShip is currently investigating an issue that is causing labels and documents to be created and printed with extra blank pages

Details on the fix will be advised shortly