Previous incidents

Carrier has confirmed that it has fixed the issue with their pricer and rates should now be returning within MachShip for all carrier accounts setup with API Pricing.

Clients may now try to run a consignment and manifest.

MachShip will continue to monitor throughout the day.

Incident start time

2026-01-21 11:51am ADST

Incident remediation time

2026-01-21 1:21pm ADST.

Printing application was rolled back and service was restored automatically via updates pushed to the application

Incident summary

Earlier today, we have identified an issue affecting the MachShip Printer Application following a recent release causing the application to enter a state where it was unable to connect to MachShip. During this time, printers were unable to process labels a...

MachShip is currently experiencing technical issue and the team are working towards regaining services. All services have now been restored

Transvirtual is back online.

Clients should be able to now manfiest freight with Hunter and other carriers

A fix has been implemented for the tracking issue for DHL cons.
The re-tracking for the cons in MachShip has also been initiated and will be updated within the next 90 minutes.

MachShip will continue to monitor throughout the day.

TNT has restored service. Manifesting in MachShip should now be successful

Confirming customers are now able to create cons in MachShip for AusPost and Startrack.

MachShip will continue to monitor.