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Degraded

AusPost & StarTrack - Unable to Create Consignment

Nov 10 at 10:34am AEDT
Affected services
MachShip Carriers

Resolved
Nov 10 at 11:25am AEDT

Confirming customers are now able to create cons in MachShip for AusPost and Startrack.

MachShip will continue to monitor.

Updated
Nov 10 at 11:11am AEDT

AusPost have sent an update on their status page and fixed the issue:
https://status.developers.auspost.com.au/

Customers should now be able to try and generate their cons again in MachShip.

MachShip will continue to monitor throughout the day.

Updated
Nov 10 at 10:56am AEDT

AusPost has now acknowledged the issue on their side.

You can follow the issue here.

Created
Nov 10 at 10:34am AEDT

Customer's unable to create consignment in MachShip.

MachShip is now checking on this as High Priority and are investigating.
It appears to be getting errors when pulling labels from the AusPost & StarTrack APIs.

Will update once we have more info. available.