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Degraded

AusPost & StarTrack - Unable to Create Consignment

Nov 9, 2025 at 11:34pm UTC
Affected services
MachShip Carriers

Resolved
Nov 10, 2025 at 12:25am UTC

Confirming customers are now able to create cons in MachShip for AusPost and Startrack.

MachShip will continue to monitor.

Updated
Nov 10, 2025 at 12:11am UTC

AusPost have sent an update on their status page and fixed the issue:
https://status.developers.auspost.com.au/

Customers should now be able to try and generate their cons again in MachShip.

MachShip will continue to monitor throughout the day.

Updated
Nov 9, 2025 at 11:56pm UTC

AusPost has now acknowledged the issue on their side.

You can follow the issue here.

Created
Nov 9, 2025 at 11:34pm UTC

Customer's unable to create consignment in MachShip.

MachShip is now checking on this as High Priority and are investigating.
It appears to be getting errors when pulling labels from the AusPost & StarTrack APIs.

Will update once we have more info. available.