Unable to book Pickups with Couriers Please
Resolved
Sep 3, 2025 at 5:48am UTC
Update:
We can now see successful pickup bookings being made in the system.
Clients should now be able to try to manifest with a pickup with Couriers Please.
MachShip will continue to monitor it throughout the day.
Affected services
Updated
Sep 2, 2025 at 11:12pm UTC
Update:
The carrier confirmed an issue on their side affecting the following APIs
Book Pickup API
Tracking API
This will affect the client's ability to book pickups and tracking consignments in MachShip.
Customers can try booking without a pickup if needed.
MachShip will continue to monitor it throughout the day.
Affected services
Created
Sep 2, 2025 at 11:01pm UTC
Clients are unable to manifest cons with a pickup with Couriers Please.
We'll send an email to the carrier and confirm if they have any server issues.
MachShip will continue to monitor and advise on any updates available.
Affected services