Previous incidents

August 2025
Aug 22, 2025
2 incidents

Capital Transport Outage

Resolved Aug 22, 2025 at 07:27am UTC

Update:
Carrier has confirmed issue is now resolved.
Clients should now be able to use/book with Capital Transport

MachShip will continue to monitor thru out the day.

Capital Transport Outage

Degraded

Resolved Aug 22, 2025 at 07:20am UTC

Capital Pricing has been restored

1 previous update

Aug 18, 2025
3 incidents

Tamex Manifest Error

Degraded

Resolved Aug 19, 2025 at 05:42am UTC

Update:

Certain adjustments were made to the whitelisted IP addresses. Clients may try again to manifest.

MachShip will continue to monitor the issue.

1 previous update

Labels and Documents printing with Blank Pages

Degraded

Resolved Aug 18, 2025 at 05:17am UTC

This issue has been resolved

4 previous updates

Print Jobs failing

Degraded

Resolved Aug 18, 2025 at 02:44am UTC

The issue of print jobs failing is resolved

If clients are still seeing printing failing please advise consignments to support@machship.com

1 previous update

Aug 13, 2025
1 incident

TNT API Pricing Issue

Degraded

Resolved Aug 13, 2025 at 03:50am UTC

TNT has confirmed they had an outage earlier, and this is now fixed on their end. Clients should now be able to get pricing back with TNT.

MachShip will continue to monitor throughout the day.

1 previous update

Aug 11, 2025
1 incident

TNT Manifesting and Pricing Issue

Degraded

Resolved Aug 11, 2025 at 02:46am UTC

We can see clients are now able to generate TNT cons and manifest.

MachShip will continue to monitor throughout the day.

1 previous update

Aug 06, 2025
1 incident

Australia Post / StarTrack - Shipping & Tracking API Outage

Degraded

Resolved Aug 06, 2025 at 04:20am UTC

Australia Post / Startrack has now advised that the issue has been resolved.

MachShip will continue to monitor for the rest of the day.

2 previous updates

Aug 05, 2025
1 incident

Bonds Pricing Issue

Degraded

Resolved Aug 05, 2025 at 04:42am UTC

Carrier has identified and fixed the issue. Pricing should now show for the carrier.

1 previous update

Aug 04, 2025
1 incident

Startrack and Australia Post API outage

Degraded

Resolved Aug 04, 2025 at 12:41am UTC

Startrack / Australia Post have now advised that the issue has been resolved

2 previous updates

July 2025
Jul 23, 2025
1 incident

TNT Manifest Issue

Degraded

Resolved Jul 23, 2025 at 04:07am UTC

Update:

TNT advised that the issue is now fixed on their end and is back up and running.

Clients may now be able to book/manifest their cons with TNT.

MachShip will continue to monitor for the rest of the day.

2 previous updates

Jul 15, 2025
2 incidents

Centurion - Unable to Manifest Consignments

Degraded

Resolved Jul 15, 2025 at 01:58am UTC

Update:

Centurion has advised that the issue is now fixed on their end and is back up and running.

Clients may now be able to book/manifest their cons with Centurion.

MachShip will continue to monitor for the rest of the day.

1 previous update

MachShip System issues - 15/7/2025

Degraded

Resolved Jul 14, 2025 at 10:22pm UTC

System stability and functionality will now have been returned

If further issues are found please contact support@machship.com

2 previous updates

Jul 11, 2025
1 incident

Australia Post International Booking Issues

Resolved Jul 11, 2025 at 05:41am UTC

Resolved:
This is now fixed, and customers should be able to create international shipments.

The carrier is experiencing technical issues with international shipment creation.

They advised that they are working to resolve this problem and MachShip will continue to monitor and advise any updates once available.

Jul 03, 2025
1 incident

Freight Specialist Manifesting errors

Degraded

Resolved Jul 03, 2025 at 04:00am UTC

The carrier has corrected things on their side and this is back up and running

1 previous update

Jul 01, 2025
1 incident

Northline Manifest Issue

Degraded

Resolved Jul 01, 2025 at 04:33am UTC

Northline is now back up and running.

Clients should be able to proceed with manifesting cons with the carrier.

2 previous updates