Previous incidents

Update:

TNT have advised that the issue is now fixed on their end and is now back up and running.

Clients may now be able to book/manifest their cons with TNT.

MachShip will continue to monitor for the rest of the day.

This incident has been resolved.

This incident has been resolved.

Clients should now be able to generate TNT cons and manifest.
Carrier has confirmed the issue is fixed.

Clients should now be able to generate TNT cons and manifest.
Carrier has confirmed the issue is fixed.

Yesterday, we made some code changes to adapt to an issue we saw when processing tracking from a particular carrier.

Unfortunately, the effect of that code changes caused the background process that consumes the carrier tracking events to slow down by several orders of magnitude. This morning, once we realised that tracking was not being processed fast enough, we made the changes required to fix that issue, and upon releasing that change, the system sped back up and got through to roughly 5...