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Degraded

TNT Manifest Issue

May 21, 2025 at 07:14am UTC
Affected services
MachShip Carriers

Resolved
May 22, 2025 at 02:18am UTC

Update:

TNT have advised that the issue is now fixed on their end and is now back up and running.

Clients may now be able to book/manifest their cons with TNT.

MachShip will continue to monitor for the rest of the day.

Updated
May 22, 2025 at 01:06am UTC

TNT's team has advised that they are still working on restoring their system to stability.

MachShip will advise as soon as more information is provided

Updated
May 21, 2025 at 11:15pm UTC

Update:

TNT has confirmed their system is currently down and is further looking into this.

MachShip will continue to advise and send updates once available.

Updated
May 21, 2025 at 11:00pm UTC

Some clients have advised that the issue persists, and we have reached out to the carrier for an update

In the meantime, we suggest to Manifest without a pickup.

MachShip will continue to monitor and advise on any updates once available.

Updated
May 21, 2025 at 08:39pm UTC

As of this morning, MachShip is seeing successful manifests from TNT - clients are encouraged to manifest with pickups required. The MachShiip team will advise should confirmation of the fix come through from TNT

Updated
May 21, 2025 at 08:11am UTC

Update:

As an interim measure, the Client's TNT cons recommend booking pickups outside of MachShip while the carrier is still working on the issue on their end.

MachShip will continue to monitor for any carrier updates available or when fixed.

Updated
May 21, 2025 at 07:43am UTC

Update:

TNT has confirmed their system is currently down and is further looking into this.

MachShip will continue to advise and send updates once available.

Created
May 21, 2025 at 07:14am UTC

Clients are unable to manifest consignments with TNT.

MachShip has been notified and is further coordinating with TNT regarding any server issues.

MachShip will continue to monitor and advise any updates once available.