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Degraded

TNT Manifest Issue

May 07, 2025 at 02:20am UTC
Affected services
MachShip Carriers

Resolved
May 08, 2025 at 12:36am UTC

This incident has been resolved.

Updated
May 07, 2025 at 09:32pm UTC

MachShip has yet to get confirmation on the Pickup fix from TNT but can see successful pickup bookings are being made this morning

Clients are encouraged to attempt to book in pickups with TNT

Updated
May 07, 2025 at 07:00am UTC

TNT have advised that they are still working through this issue that is resulting in pickup requests failing - as MachShip is made aware of more information, we will provide further updates

Updated
May 07, 2025 at 02:37am UTC

Update:
MachShip is still coordinating with TNT on the manifest issue.

As an interim, clients may try to manifest w/o pickup and coordinate directly with TNT for the pickup request.

MachShip will advise on another update or when fixed

Created
May 07, 2025 at 02:20am UTC

Clients are unable to book consignments with TNT.

MachShip has reached out to the carrier and will send further updates once available.