Previous incidents
Hunter Express Outage
Resolved Nov 28 at 09:28am AEDT
Transvirtual is back online.
Clients should be able to now manfiest freight with Hunter and other carriers
4 previous updates
DHL Camerons Tracking Issue
Resolved Nov 26 at 11:47am AEDT
A fix has been implemented for the tracking issue for DHL cons.
The re-tracking for the cons in MachShip has also been initiated and will be updated within the next 90 minutes.
MachShip will continue to monitor throughout the day.
1 previous update
TNT Unable to Manifest
Resolved Nov 22 at 11:49am AEDT
TNT has restored service. Manifesting in MachShip should now be successful
2 previous updates
AusPost & StarTrack - Unable to Create Consignment
Resolved Nov 10 at 11:25am AEDT
Confirming customers are now able to create cons in MachShip for AusPost and Startrack.
MachShip will continue to monitor.
3 previous updates
Unable to book Pickups with Couriers Please
Resolved Oct 13 at 10:06am AEDT
Update:
Carrier confirmed they have fixed the issue. Clients should now be able to Manifest without issues.
MachShip will continue to monitor throughout the day.
1 previous update
Startrack Tracking/Scanning Issue
Resolved Oct 09 at 12:18pm AEDT
Update:
MachShip Dev Team has implemented a fix for the Startrack tracking issue and should auto-update cons moving forward.
MachShip team will continue to monitor throughout the day.
1 previous update
Border Express Manifest Errors
Resolved Sep 29 at 09:30am AEST
Update:
The carrier investigated and advised that they have resolved the issue.
Clients should now be able to manifest with Border.
MachShip will continue to monitor throughout the day.
1 previous update
Australia Post & Startrack Printing Label API outage
Resolved Sep 22 at 12:01pm AEST
Update:
Australia Post has resolved the issue.
Clients should be able to manifest without issues.
MachShip will continue to monitor.
2 previous updates
TGE IPEC no pricing returns
Resolved Sep 09 at 04:38pm AEST
Update:
Issue has been rectified and is now fixed
Verified TGE IPEC route or pricing for client cons is now showing.
MachShip will continue to monitor throughout the day.
1 previous update
Unable to book Pickups with Couriers Please
Resolved Sep 03 at 03:48pm AEST
Update:
We can now see successful pickup bookings being made in the system.
Clients should now be able to try to manifest with a pickup with Couriers Please.
MachShip will continue to monitor it throughout the day.
2 previous updates
TNT API Pricing Issue
Resolved Sep 03 at 12:52pm AEST
Update:
TNT confirmed this is now working. Clients are encouraged to try again.
MachShip will continue to monitor.
1 previous update
TNT Manifest Issue
Resolved Sep 02 at 08:36am AEST
Update: We can see successful manifests today. Clients may now be able to book/manifest their cons with TNT.
MachShip will continue to monitor for the rest of the day.
2 previous updates