Previous incidents
Startrack Tracking/Scanning Issue
Resolved Oct 09 at 12:18pm AEDT
Update:
MachShip Dev Team has implemented a fix for the Startrack tracking issue and should auto-update cons moving forward.
MachShip team will continue to monitor throughout the day.
1 previous update
Border Express Manifest Errors
Resolved Sep 29 at 09:30am AEST
Update:
The carrier investigated and advised that they have resolved the issue.
Clients should now be able to manifest with Border.
MachShip will continue to monitor throughout the day.
1 previous update
Australia Post & Startrack Printing Label API outage
Resolved Sep 22 at 12:01pm AEST
Update:
Australia Post has resolved the issue.
Clients should be able to manifest without issues.
MachShip will continue to monitor.
2 previous updates
TGE IPEC no pricing returns
Resolved Sep 09 at 04:38pm AEST
Update:
Issue has been rectified and is now fixed
Verified TGE IPEC route or pricing for client cons is now showing.
MachShip will continue to monitor throughout the day.
1 previous update
Unable to book Pickups with Couriers Please
Resolved Sep 03 at 03:48pm AEST
Update:
We can now see successful pickup bookings being made in the system.
Clients should now be able to try to manifest with a pickup with Couriers Please.
MachShip will continue to monitor it throughout the day.
2 previous updates
TNT API Pricing Issue
Resolved Sep 03 at 12:52pm AEST
Update:
TNT confirmed this is now working. Clients are encouraged to try again.
MachShip will continue to monitor.
1 previous update
TNT Manifest Issue
Resolved Sep 02 at 08:36am AEST
Update: We can see successful manifests today. Clients may now be able to book/manifest their cons with TNT.
MachShip will continue to monitor for the rest of the day.
2 previous updates