Previous incidents

Update:
MachShip was able to connect to Couriers Please server and was able to validate successful bookings as of today.

Clients should now be able to try to manifest their cons with Couriers Please.

MachShip has sent a follow-up email to the carrier to advise on the issue and will continue to monitor it throughout the day.

This incident has been resolved.

Followmonts systems are now back online and they have just finished whitelisting the MachShip connection
This has been tested, and data has successfully travelled and been received

All clients are advised to manifest any outstanding Followmont consignments through

Followmont advised that they appreciate all clients patience during this outage

This incident has been resolved.

Followmont is now back up and running.

Confirming clients should now be able to manifest their cons with the carrier.

MachShip will continue to monitor through out the day.

This issue has been fixed and Capital will now show

This incident has been resolved.

CTI advised that service has been resumed

This incident has been resolved.

This incident has been resolved.

Our integration layer had an unexpected issue affecting webhooks since 12.30 pm today.
During an unscheduled fix rollout for this issue, there was a deployment problem as the fix was pushed out to the cluster.

This triggered an outage from approximately 3.14 pm until 3.40 pm as our team reverted the deployment.

All services are 100% operational now, and any consignments pushed during that time have recovered.

We apologise for the inconvenience your team and customers were caused.

Note, t...

Followmont's system is back up and running

Clients should now be able to manifest