Previous incidents

January 2025
Jan 28, 2025
1 incident

Capital Transport Pricing Issues

Degraded

Resolved Jan 28 at 09:48am AEDT

Pricing should now be returning for Capital

1 previous update

Jan 22, 2025
1 incident

Aussiefast Server Outage

Degraded

Resolved Jan 23 at 11:14am AEDT

Aussiefast has advised that service has been restored - clients can now manifest consignments - any issues please report to support.machship.com

4 previous updates

Jan 20, 2025
1 incident

Australia Post – API and Parcel send Degradation | 20th Jan 2025

Degraded

Resolved Jan 21 at 10:22am AEDT

This incident has been resolved.

1 previous update

Jan 16, 2025
1 incident

MachShip Error

Resolved Jan 16 at 02:40pm AEDT

Clients will have faced errors with MachShip for around 5 minutes this afternoon, resulting in screens showing a 404 error.

This issue has been resolved, and we apologise for any inconvenience.

Jan 14, 2025
1 incident

Freight Specialists Manifest Issue

Degraded

Resolved Jan 14 at 03:57pm AEDT

Carrier Update:

There was an issue with sFTP server and have now been restarted.
Should be all working fine now.

Clients should now be able to manifest consignments with Freight Specialists.

MachShip will continue to monitor throughout the day.

1 previous update

December 2024
Dec 09, 2024
1 incident

Allied Express API

Degraded

Resolved Dec 09 at 12:42pm AEDT

This incident has been resolved.

3 previous updates

Dec 03, 2024
1 incident

Allied Express pricing API non responsive

Degraded

Resolved Dec 03 at 10:50am AEDT

Allied have confirmed that the issue has been fixed

2 previous updates

November 2024
Nov 29, 2024
1 incident

Capital Transport - no pricing returning

Degraded

Resolved Nov 29 at 08:41am AEDT

Capital will now be returning

2 previous updates

Nov 26, 2024
1 incident

Auto Consolidation Issues 26-11-2024

Degraded

Resolved Nov 27 at 01:57pm AEDT

This incident has been resolved.

1 previous update

Nov 21, 2024
1 incident

MachShip Slow Performance

Degraded

Resolved Nov 21 at 01:59pm AEDT

This incident has been resolved.

2 previous updates

Nov 19, 2024
1 incident

MachShip - slow performance

Degraded

Resolved Nov 19 at 01:14pm AEDT

Today the MachShip system experienced degraded system performance between 11:00 AM and 11:30 AM ADST due to performance issues located in MachShip’s database systems. To resolve the issue we conducted a disaster recovery fail over to our secondary systems which successfully resolved the degraded performance. Our infrastructure team will continue to performance tune our database systems to prevent and reduce degraded performance moving forward.

5 previous updates