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Degraded

MachShip Slow Performance

Nov 21, 2024 at 01:25am UTC
Affected services
MachShip Live API

Resolved
Nov 21, 2024 at 02:59am UTC

This incident has been resolved.

Updated
Nov 21, 2024 at 01:54am UTC

The Team has applied a fix for the system performance issue and should be back to normal now.

Clients may proceed to the usual process of creating, manifesting and printing labels.

MachShip team will continue to monitor throughout the day.

Created
Nov 21, 2024 at 01:25am UTC

Currently, the MachShip team is checking on the issue that is causing the system to run slowly and unable to create/manifest cons.

This is being rectified at the moment and we'll advise once we have more updates available.