Previous incidents

April 2025
Apr 02, 2025
1 incident

TNT Manifesting and Pricing Issue

Degraded

Resolved Apr 02 at 04:23pm AEDT

Clients should now be able to generate TNT cons and manifest.
Carrier has confirmed the issue is fixed.

2 previous updates

March 2025
Mar 06, 2025
1 incident

Tracking Issues

Degraded

Resolved Mar 06 at 01:40pm AEDT

Postmortem:

Yesterday, we made some code changes to adapt to an issue we saw when processing tracking from a particular carrier.

Unfortunately, the effect of that code changes caused the background process that consumes the carrier tracking events to slow down by several orders of magnitude. This morning, once we realised that tracking was not being processed fast enough, we made the changes required to fix that issue, and upon releasing that change, the system sped back up and got through...

4 previous updates

February 2025
Feb 27, 2025
1 incident

EZYSEND Carriers Manifest Issue (Bluestar, TasFreight, TFMXpress & Total Logi...

Degraded

Resolved Feb 28 at 08:01am AEDT

This incident has been resolved.

2 previous updates

Feb 25, 2025
1 incident

TGE INTERMODAL Manifest Issue

Degraded

Resolved Feb 25 at 03:07pm AEDT

TGE has confirmed this is now fixed on their end.

Client's should now be able to manifest their cons with TGE.

MachShip will continue to monitor throughout the day.

2 previous updates

Feb 18, 2025
1 incident

Aceit Couriers outage

Degraded

Resolved Feb 18 at 04:07pm AEDT

Aceit has restored the system and pricing will now return

1 previous update

Feb 14, 2025
1 incident

TGE Outage

Degraded

Resolved Feb 14 at 06:22pm AEDT

This incident has been resolved.

2 previous updates

Feb 10, 2025
1 incident

TNT Manifest Issue

Degraded

Resolved Feb 10 at 02:39pm AEDT

TNT had experienced a downtime issue earlier in their API but has now managed to get it back up and running.

Clients may now try to manifest their cons again.

MachShip will continue to monitor throughout the day.

1 previous update