Previous incidents
Border Express unplanned outage
Resolved Jul 19 at 05:11pm AEST
From BEX team
We are pleased to inform you that our customer-facing systems, including Bex Online, API, and SFTP, are now back online.
Our team will be closely monitoring the systems over the next few hours, as there may still be intermittent issues.
We apologize for any inconvenience this may have caused and appreciate your understanding.
Thank you for your patience.
Regards,
Integrations
2 previous updates
TGE Manifesting issues
Resolved Jul 11 at 11:23am AEST
TGE has advised this has been resolved
3 previous updates
Unable to get Pricing with Startrack and AusPost
Resolved Jun 27 at 05:54pm AEST
Carrier confirms no server issues for generating price.
Clients can also retry generating route prices for the accounts.
Should any pricing issue arise, clients are advised to lodge a ticket with the carrier via: https://auspost.com.au/lodgement-techsupport
MachShip also confirms successful pricing and route returns for Startrack/AusPost cons and will continue to monitor.
1 previous update
Startrack - Errors on API Pickup Booking
Resolved Jun 14 at 04:31pm AEST
Based on our logs, StarTrack has addressed this issue and implemented a fix as of June 13th, 11:30am AEST and we are no longer seeing issues with their API.
4 previous updates