Back to overview
Degraded
Unable to get Pricing with Startrack and AusPost
Jun 27, 2024 at 04:44am UTC
Affected services
MachShip Carriers
Resolved
Jun 27, 2024 at 07:54am UTC
Carrier confirms no server issues for generating price.
Clients can also retry generating route prices for the accounts.
Should any pricing issue arise, clients are advised to lodge a ticket with the carrier via: https://auspost.com.au/lodgement-techsupport
MachShip also confirms successful pricing and route returns for Startrack/AusPost cons and will continue to monitor.
Affected services
Created
Jun 27, 2024 at 04:44am UTC
Clients are unable to generate price for Startrack and Auspost carriers.
MachShip has sent an email to the carrier to confirm further and will advise once it is available.
Affected services