Previous incidents

Yesterday between 12:48pm AEST and 12:59pm AEST, routes and pricing were not returning for a brief period. The underlying cause was a cache that contains zone and location data was not able to properly retrieve information to correctly gather prices. Upon our investigation, this cache became ineffective due to a bad cache refill. We have added some additional checks and balances around the refill stage to help prevent this issue moving forward. Our development team believes this to be an edge...

Capital Transport has confirmed that this issue has been fixed

This incident has been resolved.

This incident has been resolved.

A few weeks ago, we changed the way logging into MachShip worked such that it would go via Microsoft's Azure Active Directory system, in the hope that we would be able to provide a more secure and modern login experience, by moving this responsibility off to a dedicated login system.

As we have seen today, that login system has just failed for many millions of people across the world, and unfortunately, whilst MachShip was still 'up and running' in the background, the outage of the Azure sys...

This incident has been resolved.

This issue should now be resolved.

If you are facing issues logging please refresh the page on your browser and log in.

If you still face issues please contact support@machship.com

The fix has worked. We will be monitoring over the coming days.

This afternoon we experienced underlying system stability on the servers that host MachShip.

Some routine maintenance that ran last night caused some unforeseen consequences on the base servers which has now been rectified. If anyone continues to experience any issues, please let us know immediately.

We apologise for any inconvenience

This incident was related to Adelaide being down for maintenance, which caused all other states to have an issue with returning prices. We pushed a fix up that has resolved this (Adelaide will remain down whilst undergoing maintenance, but other states will now return).

This incident has been resolved.

Capital has advised that this is now resolved

This incident has been resolved.

This incident has now been resolved,