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Degraded

Issues Accessing MachShip

Mar 12, 2021 at 2:28am UTC
Affected services
MachShip Live API
MachShip Carriers
FusedShip

Resolved
Mar 12, 2021 at 7:32am UTC

This afternoon we experienced underlying system stability on the servers that host MachShip.

Some routine maintenance that ran last night caused some unforeseen consequences on the base servers which has now been rectified. If anyone continues to experience any issues, please let us know immediately.

We apologise for any inconvenience

Updated
Mar 12, 2021 at 7:32am UTC

This afternoon we experienced underlying system stability on the servers that host MachShip.

Some routine maintenance that ran last night caused some unforeseen consequences on the base servers which has now been rectified. If anyone continues to experience any issues, please let us know immediately.

We apologise for any inconvenience

Updated
Mar 12, 2021 at 7:31am UTC

This incident has been resolved.

Updated
Mar 12, 2021 at 6:44am UTC

MachShips website is now back up and you should have access.

We apologise for the inconvenience caused.

Updated
Mar 12, 2021 at 6:26am UTC

The MachShip team are investigating the login and access issues with a very high priority

We will update you as more information becomes available

Updated
Mar 12, 2021 at 3:09am UTC

Hi All,

This issue has been identified as an underlying server problem which has now been resolved

The team are now in the process of monitoring the fix

If you continue to experience issues please reach out to us at support@machship.com

Updated
Mar 12, 2021 at 2:58am UTC

The MachShip team are still working through the issues being faced,

We will continue to update you as more information becomes available

Updated
Mar 12, 2021 at 2:32am UTC

We are continuing to investigate this issue.

Created
Mar 12, 2021 at 2:28am UTC

Currently, the team is investigating some issues users may be facing accessing MachShip

This is being looked at with a high priority