Previous incidents
Hi Trans - Manifesting
Resolved May 27, 2020 at 12:41am UTC
Hi Trans have reported this issue as fixed.
If you have any problems manifesting Hi Trans consignments please send a ticket through to support@machship.com
1 previous update
Startrack and Australia Post - Systems are Down
Resolved May 15, 2020 at 5:20am UTC
Startrack have marked this issue as resolved.
6 previous updates
Bagtrans - Manifesting
Resolved May 14, 2020 at 7:44am UTC
This incident has been resolved.
1 previous update
Startrack / Australia Post Tracking API
Resolved May 8, 2020 at 2:45am UTC
Incident resolved
This incident has been resolved and tracking service performance is back to normal
2 previous updates
Toll System Outage
Resolved Jun 11, 2020 at 11:07pm UTC
Toll has confirmed that the IPEC configuration is not operational and as such all systems are now back online.
Toll has requested that all clients look to re-manifest data for Toll Ipec from the 5th of May 2020
To undertake this MachShip has the re-manifest functionality. Use of this is outlined in the article below.
https://get.machship.help/hc/en-us/articles/360044450091-How-to-Remanifest-a-Consignment
If you have any questions please dont hesitate to contact us at support@machship.com
14 previous updates
Intermittent Connectivity Issues
Resolved Apr 30, 2020 at 7:30am UTC
A small bug was identified that had caused an unforeseen amount of extra data to be collected by our system. We resolved the bug which has resolved the issue. No outage occurred other than small intermittent interruptions which we noticed immediately and resolved.
1 previous update
Toll IT Planned Outage - Easter Long Weekend
Resolved Apr 12, 2020 at 11:11pm UTC
This incident has been resolved.
1 previous update
Startrack / Australia Post API Integration
Resolved Apr 2, 2020 at 5:58am UTC
This incident has been resolved.
2 previous updates
Shipping & Tracking API Outage - 25th March 2020 (Startrack + Australia Post)
Resolved Mar 25, 2020 at 12:27am UTC
This incident has been resolved.
1 previous update
Australia Post / Startrack Shipping & Tracking API Degraded Performance 24th ...
Resolved Mar 24, 2020 at 4:17am UTC
Australia Post has advised that this incident has been resolved.
1 previous update
Toll Manifesting - XML Errors
Resolved Mar 24, 2020 at 11:20pm UTC
This incident has been resolved.
5 previous updates
Toll Ipec, Express and Priority Manifesting and booking Pickups.
Resolved Mar 17, 2020 at 5:51am UTC
Toll Have confirmed this issue as fixed
3 previous updates
Fastway - Quoting and Booking
Resolved Mar 15, 2020 at 11:51pm UTC
Fastway have confirmed their functional API's are now working as expected.
Any issues you see please contact support@machship.com
3 previous updates
Login Issues - MachShip
Resolved Mar 4, 2020 at 3:49am UTC
This incident has been resolved.
2 previous updates