Previous incidents
Capital Transport - no pricing returning
Resolved Nov 28, 2024 at 09:41pm UTC
Capital will now be returning
2 previous updates
Auto Consolidation Issues 26-11-2024
Resolved Nov 27, 2024 at 02:57am UTC
This incident has been resolved.
1 previous update
MachShip Slow Performance
Resolved Nov 21, 2024 at 02:59am UTC
This incident has been resolved.
2 previous updates
MachShip - slow performance
Resolved Nov 19, 2024 at 02:14am UTC
Today the MachShip system experienced degraded system performance between 11:00 AM and 11:30 AM ADST due to performance issues located in MachShip’s database systems. To resolve the issue we conducted a disaster recovery fail over to our secondary systems which successfully resolved the degraded performance. Our infrastructure team will continue to performance tune our database systems to prevent and reduce degraded performance moving forward.
5 previous updates
Couriers Please Unable to Manifest Consignments
Resolved Oct 24, 2024 at 02:53am UTC
Update:
MachShip was able to connect to Couriers Please server and was able to validate successful bookings as of today.
Clients should now be able to try to manifest their cons with Couriers Please.
MachShip has sent a follow-up email to the carrier to advise on the issue and will continue to monitor it throughout the day.
1 previous update
Freight Assist Manifest Errors
Resolved Oct 21, 2024 at 11:48pm UTC
This incident has been resolved.
2 previous updates
Followmont Manifesting Errors
Resolved Oct 11, 2024 at 12:40am UTC
Followmonts systems are now back online and they have just finished whitelisting the MachShip connection
This has been tested, and data has successfully travelled and been received
All clients are advised to manifest any outstanding Followmont consignments through
Followmont advised that they appreciate all clients patience during this outage
4 previous updates
Followmont Server Errors
Resolved Oct 03, 2024 at 04:03am UTC
This incident has been resolved.
2 previous updates
Followmont Manifesting errors
Resolved Oct 02, 2024 at 07:24am UTC
Followmont is now back up and running.
Confirming clients should now be able to manifest their cons with the carrier.
MachShip will continue to monitor through out the day.
4 previous updates
Capital Transport Pricing
Resolved Sep 29, 2024 at 10:39pm UTC
This issue has been fixed and Capital will now show
1 previous update
Allied Express API
Resolved Sep 09, 2024 at 03:12am UTC
This incident has been resolved.
2 previous updates
Foxline and CTI carrier brands slow pricing
Resolved Sep 06, 2024 at 05:08am UTC
CTI advised that service has been resumed
2 previous updates