Previous incidents
Direct Couriers - Not returning Quotes
Resolved Dec 15 at 10:56am AEDT
This has been resolved and normal service will resume from Direct
1 previous update
GKR Manifest Error
Resolved Dec 06 at 06:52am AEDT
GKR's system is now back up and running.
Clients will be able to successfully Manifest
2 previous updates
Toll Manifest Error
Resolved Dec 01 at 10:21am AEDT
Update:
Carrier confirmed the issue has been fixed on their end.
Clients should now be able to proceed with manifesting cons with Toll.
MachShip will continue to monitor throughout the day.
1 previous update
Northline Manifest Failures
Resolved Nov 25 at 10:36am AEDT
Northline has responded and advised that they have increased the capacity on their server, and this has resolved the intermittent connection issues that MachShip was facing
1 previous update
Aramex - No Prices
Resolved Dec 15 at 10:02am AEDT
This incident has been resolved.
3 previous updates
Northline Manifest Issue
Resolved Nov 14 at 10:34am AEDT
This incident has been resolved.
1 previous update
Border Express Unplanned Network Outage
Resolved Nov 01 at 12:14pm AEDT
Carrier Update:
Hi all,
Please beware all Services are back online, and Telstra confirmed the issue is resolved. We will continue monitor throughout the day.
Sorry for the inconvenient caused
Regards,
eBusiness Integration Team
2 previous updates
First Express and Medi Express label printing.
Resolved Oct 28 at 10:31am AEDT
A fix has been deployed and labels can now be printed for these carriers
1 previous update
TNT Outage
Resolved Oct 24 at 03:56pm AEDT
Carrier has reported this issue as resolved
2 previous updates
MachShip slowness
Resolved Oct 27 at 11:47am AEDT
This incident was related to high load on MachShip’s database due to a high volume of inserts into the db relating specifically to item references on consignments. Through this incident we identified a gap when creating consignments with extremely high quantity values which we have now addressed by restricting item counts on consignments to a maximum of 10,000.
We apologise for the slowness of the system during this incident.
7 previous updates
Capital Transport booking errors
Resolved Oct 20 at 01:42pm AEDT
This incident has been resolved.
2 previous updates
First Express - API Outage
Resolved Oct 14 at 05:00pm AEDT
This incident has been resolved.
2 previous updates
Hi Trans Manifesting Errors
Resolved Oct 05 at 05:45pm AEDT
Hi Trans has fully restored their internal systems and clients should be able to now Manifest successfully in MachShip
2 previous updates