Previous incidents

This incident has been resolved.

A few weeks ago, we changed the way logging into MachShip worked such that it would go via Microsoft's Azure Active Directory system, in the hope that we would be able to provide a more secure and modern login experience, by moving this responsibility off to a dedicated login system.

As we have seen today, that login system has just failed for many millions of people across the world, and unfortunately, whilst MachShip was still 'up and running' in the background, the outage of the Azure sys...

This incident has been resolved.

This issue should now be resolved.

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If you still face issues please contact support@machship.com

The fix has worked. We will be monitoring over the coming days.

This afternoon we experienced underlying system stability on the servers that host MachShip.

Some routine maintenance that ran last night caused some unforeseen consequences on the base servers which has now been rectified. If anyone continues to experience any issues, please let us know immediately.

We apologise for any inconvenience

This incident was related to Adelaide being down for maintenance, which caused all other states to have an issue with returning prices. We pushed a fix up that has resolved this (Adelaide will remain down whilst undergoing maintenance, but other states will now return).

This incident has been resolved.

Capital has advised that this is now resolved

This incident has been resolved.

This incident has now been resolved,

Northline has reported that they were having issues with their file imported today. This will have resulted in a number of consignments potentially not booking pickups.

They have fixed the issue on their end and have re-imported all files into their system.

If you have any questions please look to contact support@machship.com