Previous incidents
Allied Express API
Resolved Dec 09 at 12:42pm AEDT
This incident has been resolved.
3 previous updates
Allied Express pricing API non responsive
Resolved Dec 03 at 10:50am AEDT
Allied have confirmed that the issue has been fixed
2 previous updates
Capital Transport - no pricing returning
Resolved Nov 29 at 08:41am AEDT
Capital will now be returning
2 previous updates
Auto Consolidation Issues 26-11-2024
Resolved Nov 27 at 01:57pm AEDT
This incident has been resolved.
1 previous update
MachShip Slow Performance
Resolved Nov 21 at 01:59pm AEDT
This incident has been resolved.
2 previous updates
MachShip - slow performance
Resolved Nov 19 at 01:14pm AEDT
Today the MachShip system experienced degraded system performance between 11:00 AM and 11:30 AM ADST due to performance issues located in MachShip’s database systems. To resolve the issue we conducted a disaster recovery fail over to our secondary systems which successfully resolved the degraded performance. Our infrastructure team will continue to performance tune our database systems to prevent and reduce degraded performance moving forward.
5 previous updates
Couriers Please Unable to Manifest Consignments
Resolved Oct 24 at 01:53pm AEDT
Update:
MachShip was able to connect to Couriers Please server and was able to validate successful bookings as of today.
Clients should now be able to try to manifest their cons with Couriers Please.
MachShip has sent a follow-up email to the carrier to advise on the issue and will continue to monitor it throughout the day.
1 previous update
Freight Assist Manifest Errors
Resolved Oct 22 at 10:48am AEDT
This incident has been resolved.
2 previous updates
Followmont Manifesting Errors
Resolved Oct 11 at 11:40am AEDT
Followmonts systems are now back online and they have just finished whitelisting the MachShip connection
This has been tested, and data has successfully travelled and been received
All clients are advised to manifest any outstanding Followmont consignments through
Followmont advised that they appreciate all clients patience during this outage
4 previous updates
Followmont Server Errors
Resolved Oct 03 at 02:03pm AEST
This incident has been resolved.
2 previous updates
Followmont Manifesting errors
Resolved Oct 02 at 05:24pm AEST
Followmont is now back up and running.
Confirming clients should now be able to manifest their cons with the carrier.
MachShip will continue to monitor through out the day.
4 previous updates