Previous incidents
Unable to get Pricing with Startrack and AusPost
Resolved Jun 27 at 05:54pm AEST
Carrier confirms no server issues for generating price.
Clients can also retry generating route prices for the accounts.
Should any pricing issue arise, clients are advised to lodge a ticket with the carrier via: https://auspost.com.au/lodgement-techsupport
MachShip also confirms successful pricing and route returns for Startrack/AusPost cons and will continue to monitor.
1 previous update
Startrack - Errors on API Pickup Booking
Resolved Jun 14 at 04:31pm AEST
Based on our logs, StarTrack has addressed this issue and implemented a fix as of June 13th, 11:30am AEST and we are no longer seeing issues with their API.
4 previous updates
TNT Pickup Bookings Errors
Resolved Apr 30 at 02:58pm AEST
This incident has been resolved.
3 previous updates
Startrack Pickup Requests - Failing
Resolved Apr 24 at 09:50am AEST
Startrack has advised that the issues causing this have been resolved - MachShip is also seeing successful pickup bookings with Startrack
3 previous updates
CTI Couriers - No pricing
Resolved Apr 10 at 07:33pm AEST
CTI has resolved the issue and the carrier will now return a price to the users
2 previous updates