We're conducting scheduled maintenance to enhance our platform infrastructure. You may experience brief service interruptions during this period.

FedEx (TNT) have advised that they will be undertaking a maintenance from 630pm till 10pm 14/2/2026

During this period there will be failures for

Shipment creation and consignment booking
Pickup booking requests
Tracking updates
Proof of Delivery (POD) retrieval
Label generation
API access for these services

We recommend avoiding manifesting FedEx (TNT) shipments during the maintenance period to prevent any processing delays.

Once this period has finished manifesting can occur

We will be performing a planned infrastructure upgrade to improve the reliability and resilience of essential services.

Brief interruptions may occur during the maintenance window.

On March 6 we will be conducting an infrastructure migration on our integration layer, known as Fusedship.

Our outbound IP range will be updated to an IP in the range: 103.166.60.0/23

We are aligning the Fusedship platform to be within the same IP range as our core platform.

Action required:
Clients who have IP whitelisting enabled for the following IPs, must add this new IP range to their firewall or allow list to avoid any potential service disruption.

Current IPs:
13.238.140.139
13.210...

All works are now completed.

Scheduled Maintenance: Shopify Integration Upgrade

Dear Valued Client,

We will be performing a scheduled upgrade to our Shopify integration on Monday, 23 March 2026, at 9:00 PM AEST.

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What's Happening?

We are upgrading our Shopify integration to improve performance and ensure continued compatibility with Shopify's platform.

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Expected Impact

We do not anticipate any issues, however there may be brief interruptions during the 1-hour maintenance window as changes are ...

Team Global Express will conduct a planned system upgrade, requiring a temporary outage of MyTeamGE and API services. During this period, access to these platforms will be unavailable, and we recommend completing any critical tasks before the planned outage.

During the outage, clients may encounter issues with booking, manifesting, and tracking in MachShip.