Previous incidents

May 2026
No incidents reported
April 2026
No incidents reported
March 2026
Mar 30, 2026
2 incidents

TGE Courier Outage

Degraded

Resolved Mar 30, 2026 at 1:03am UTC

TGE Courier has advised that there is now a 12-hour period by which clients can manifest off any consignment created before 11am today.

After this point if there is an older consignment created before today, clients will need to edit and re-label the freight for it to successfully manifest

Any questions please reach out to support@machship.com

2 previous updates

FTP Carriers Manifest Issue

Degraded

Resolved Mar 29, 2026 at 10:12pm UTC

Update:
Received confirmation from clients that they can now manifest without issues.

MachShip will continue to monitor.

3 previous updates

Mar 18, 2026
1 incident

Searoad Booking Issues

Degraded

Resolved Mar 18, 2026 at 10:13pm UTC

Searoad booking issue is fixed.
Client should now be able to make pickup bookings with the carrier.

MachShip will continue to monitor throughout the day.

2 previous updates

Mar 11, 2026
1 incident

FTP Carriers Manifest Issue

Degraded

Resolved Mar 11, 2026 at 1:56am UTC

Verified customers can now manifest cons.
MachShip will continue to monitor until EOD.

4 previous updates

Mar 10, 2026
1 incident

MachShip Issue - No routes returning

Degraded

Resolved Mar 10, 2026 at 3:09am UTC

We have received confirmation that clients are now able to see routes returned.

MachShip team will continue to monitor.

2 previous updates

Mar 05, 2026
1 incident

MachShip Import Duplicate Consignment Issue

Degraded

Resolved Mar 5, 2026 at 3:19am UTC

Update:

The team has identified and fixed the issue. Importing consignments should no longer be duplicated moving forward.

MachShip Tech Team will be looking at removing the unmanifested duplicates.

If you see any issues, please feel free to contact us.

1 previous update