Previous incidents
TGE Courier Outage
Resolved Mar 30, 2026 at 1:03am UTC
TGE Courier has advised that there is now a 12-hour period by which clients can manifest off any consignment created before 11am today.
After this point if there is an older consignment created before today, clients will need to edit and re-label the freight for it to successfully manifest
Any questions please reach out to support@machship.com
2 previous updates
FTP Carriers Manifest Issue
Resolved Mar 29, 2026 at 10:12pm UTC
Update:
Received confirmation from clients that they can now manifest without issues.
MachShip will continue to monitor.
3 previous updates
Searoad Booking Issues
Resolved Mar 18, 2026 at 10:13pm UTC
Searoad booking issue is fixed.
Client should now be able to make pickup bookings with the carrier.
MachShip will continue to monitor throughout the day.
2 previous updates
FTP Carriers Manifest Issue
Resolved Mar 11, 2026 at 1:56am UTC
Verified customers can now manifest cons.
MachShip will continue to monitor until EOD.
4 previous updates
MachShip Issue - No routes returning
Resolved Mar 10, 2026 at 3:09am UTC
We have received confirmation that clients are now able to see routes returned.
MachShip team will continue to monitor.
2 previous updates
MachShip Import Duplicate Consignment Issue
Resolved Mar 5, 2026 at 3:19am UTC
Update:
The team has identified and fixed the issue. Importing consignments should no longer be duplicated moving forward.
MachShip Tech Team will be looking at removing the unmanifested duplicates.
If you see any issues, please feel free to contact us.
1 previous update