Maintenance
Upgrading routes for essential services
Resolved Mar 04 at 10:00pm AEDT
We will be performing a planned infrastructure upgrade to improve the reliability and resilience of essential services.
Brief interruptions may occur during the maintenance window.
Fusedship Maintenance
Resolved Mar 06 at 09:00pm AEDT
On March 6 we will be conducting an infrastructure migration on our integration layer, known as Fusedship.
Our outbound IP range will be updated to an IP in the range: 103.166.60.0/23
We are aligning the Fusedship platform to be within the same IP range as our core platform.
Action required:
Clients who have IP whitelisting enabled for the following IPs, must add this new IP range to their firewall or allow list to avoid any potential service disruption.
Current IPs:
13.238.140.139
13.210...
FusedShip Database Migration Maintenance
Maintenance Mar 20 at 07:00pm AEDT
Scheduled Maintenance: Database Migration
Date: Thursday, March 20, 2026 Time: 7:00 PM – 11:00 PM (approx. 4 hours)
We'll be migrating the FusedShip integration layer to MachShip's internal database. This migration aligns FusedShip's data layer with MachShip's core infrastructure, improving performance and reliability.
What to expect
Order and data syncing will be paused during the maintenance window. Syncing between your platform and MachShip will temporarily stop, but all orders will be...