Maintenance

Postmortem:

During out maintenance window, unfortunately, we saw an outage of the MachShip website.

Our maintenance tasks were to upgrade the VMware hypervisors, which is part of the best practice of keeping our IT infrastructure up to date. During the upgrade, our main external traffic facing virtual routers faced network issues that meant that traffic from the internet was not routing to our internal infrastructure, which hosts the components that make up the MachShip platform.

After tro...

Team Global Express will be conducting a planned outage affecting the Team Global Express IPEC and Priority Australia Transport Management Systems.
This planned outage will impact the MyTeamGE Rating API and the MyTeamGE Portal's Rate Enquiry functionality for IPEC and Priority Australia services.

The planned outage will commence at 6:30 AM AEST on Sunday, February 23, 2025, and conclude at 3:00 PM AEST.

Questions?
If there are any questions, please don’t hesitate to contact integrate@teamg...

Team Global Express will be conducting a planned outage of the MyTeamGE applications and other B2B integration channels this weekend.

During this time, the following Team Global Express services will be inaccessible:
MyTeamGE API Services

The planned outage will commence at 10:00 p.m. AEDT on Friday, February 14, 2025, and conclude at 3:00 a.m. AEDT on Saturday, February 15, 2025.

This may have an impact to tracking, quoting, and booking in MachShip until completed.

Australia Post and StarTrack will be performing a routine maintenance with their Tracking APIs and will not be available between Saturday Feburary 8th 08:00pm AEDT and Feburary 9th 4:00am AEDT.

This will affect API tracking status in MachShip until completed.

Border Express advised there will be a system outage on Saturday the 8th of Feb 1:00pm to 4:00pm AEDT due to maintenance.

This will affect generating Pricing, Manifesting and Tracking of cons in MachShip until completion.

Border Express has advised MachShip of the below:

Please be advised on Saturday the 1st of Feb 1:00pm – 4:00pm AEDT Border Express systems will be undergoing maintenance.
Why are we making this change?

Regular system maintenance is important in keeping our systems running smoothly.

What does this mean during the planned system outage?

During the outage, you will experience intermittent disruptions to BEX Online and our Web API.
Should you have any further questions related to this chan...

MRL Global (formally Sampson Express) portal will be unavailable for up to four hours on Saturday night, 29th March 2025, between 6:00 PM and 10:00 PM.
Due to the system-wide maintenance, access to their systems will be completely unavailable, including via the portal and API connections across all services.

NOTE: THERE SHOULD BE NO IMPACT TO NORMAL BUSINESS OPERATIONS DURING NORMAL BUSINESS TIMINGS

We will be making changes to our network routing configuration.

No outage is expected - though some may experience an interruption and may need to reconnect.

One of our network service providers will be performing maintenance.

There may be a disruption of approx 5 minutes during this time.

One of our network service providers will be performing maintenance.

There may be a disruption of approx 5 minutes during this time.

We will be updating core network components.
There may be a disruption of about 5 minutes whilst changes are implemented.

During this time we are conducting BCP/DR testing - we will be testing network failover. No interruption is anticipated, however there may be a disruption of approx. 2-3 minutes.